Please take this opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.
As a Senior Network Administrator, your role is to provide 24/7 time-sensitive incident response to ensure the stability, integrity and efficient operation of the in-house information systems that support the USBICES-X program. This is achieved by monitoring, maintaining, supporting and optimizing all networked software associated operating systems. The selected candidate will apply communication, analytical, and problem-solving skills to help identify, communicate and resolves issues in order to maximize the benefit of IT systems investments.
Provides advice and training to end-users and less-experienced network personnel
Identifies, analyzes, and resolves network incidents and problems.
Provides network/equipment/specialized training and technical guidance.
Determines network specifications, input/output processes, and working parameters for hardware/software compatibility.
Knowledge of the associated hardware, software, and equipment associated with USBICES.
Participates in special projects as assigned.
Analyzes, administers and maintains voice, video, and/or data communications networks.
Manages the usage and performance of voice, video and/or data communications networks
Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements.
Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
Maintains network security and ensures compliance with security policies and procedures.
Participates in the development and implementation of network-related procedures and standards.
Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
Assists with development of third-party monitoring actions and procedures for network infrastructure.
5+ years of experience.
Must possess and maintain a TS/SCI Security Clearance.
BA/BS degree – may substitute additional years of experience.
Must possess a completed CCNA certification.
Must meet DOD 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment.
Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.)
Knowledge and experience with current Cisco IOS software and hardware features
Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work.
Experience working directly with hardware vendors involved in the incident resolution process.
Provides Tier II support for problem identification, diagnosis and resolution of problems.
Supports the timely escalation and communication of status to external and internal customers.
Experience with various software systems and architectures, communications protocols: and network hardware devices.
Experience with STIG patching, compliance and other security activities
Excellent verbal and written communication skills
Must possess a high degree of intelligence, competence, maturity, adaptability, resilience, integrity and initiative
The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.
Must be willing to work shift work.
Completed CCNP Routing and Switching or CCNP Enterprise
Knowledge and experience with VoIP/VTC collaboration systems
Knowledge and experience with HAIPE-based encryption devices
Knowledge and experience with Multicast and GRE Routing
Knowledge of Virtualization technologies as they apply to networking: VMware, Citrix, and Microsoft
Knowledge and experience with data center networking
Experience with firewalls and firewall rule sets
Understanding of network virtualization
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.