Systems Adminstrator - TS/SCI required

Clearance Level
Top Secret/SCI
Category
Systems Administration
Location
Newington, Virginia

REQ#: RQ130668

Travel Required: Less than 10%
Requisition Type: Regular

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Systems Administrator joining our team to support client activities in Newington, VA.

At GDIT, people are our differentiator. As a Systems Administrator supporting our client, here are some of the tasks and responsibilities required in a typical day:

WHAT YOU WILL BE DOING:

  • Under general supervision, the Systems Administrator will be responsible for providing second level telephone support to end-user community on hardware, software and network related problems, questions and/or issues.
  • Will troubleshoot and determine problems for operating systems, applications and remote access, email and telephone and wireless issues.
  • Will be responsible for network and email account provisioning and management, as well as, wireless mobility problems, issues or request.
  • Wil define and classify level, priority and nature of problem, request and/or issue.
  • Will diagnose problem which may require physical interaction with end user and if needed the technician escalates problem to the appropriate team.
  • Will be responsible for opening, tracking and closing trouble tickets, and will track activities of field engineers who are assigned to tickets.
  • Will ensure ownership of problem and will promote end-user satisfaction.
  • Must possess an advanced technical skill and knowledge in computer hardware and software as well as networking systems in use at customer sites.
  • This Systems Administration role will require work experience and knowledge of installation, configuration and troubleshooting of computers.
  • Must have basic knowledge of help desk call tracking management systems.
  • Requires strong communication and excellent customer service skills.

WHAT YOU WILL NEED:

  • Requires a good working knowledge of applications software, hardware, operating system software, networking and systems documentation support issues 
  • Excellent communication skills and must be able to interpret user comments, identify problems and provide timely resolution, often on complex technical issues 
  • Must be detail oriented and organized and have the ability to understand information systems and ensure accuracy of work 
  • BS or BA degree preferred and/or the equivalent combination of education, technical certifications or training, or work experience. 
  • 2+ years of directly related experience in systems administration and analysis. 
  • Active TS/SCI clearance required
  • IAT II DoD 8570.01Certification required, such as Security + CE
  • Microsoft Certified Desktop Support Technician (MCDST) Certification preferred 
  • ITIL v3/ ITIL v4 Certification preferred 

WHAT GDIT CAN OFFER YOU:

  • 401K with company match
  • Internal mobility team dedicated to helping you own your career
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Ability to make a real impact on the world around you

Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.

Do you have a friend or colleague this posting describes? Let them know about the opportunity by clicking “Share.” 

#OpportunityOwned

#GDITCareers

#GDITLife,

#WeAreGDIT 

#arma


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.