GDIT is seeking an experienced IT Service Management and Risk Management NIST 800-37 Systems Assurance Manager Lead. The ideal candidate will have ITSM, RMF, Agile and quality assurance experience in IT operations. S/he must demonstrate an exceptional work ethic, excellent written and verbal communication skills. They must be able to collaborate with different groups, most of which will not be direct reports, to align priorities and resources by drawing upon shared values and organizational commitment. A background cybersecurity, Remedy, or ServiceNow is a plus.
Lead ITSM Systems Assurance integration of Incident, Problem, Knowledge, Change, IT Asset & Configuration, and Risk Management compliance to achieve defined outcomes.
Ensuring successful execution of customer services, ensuring intended outcomes are achieved.
Provides weekly and monthly metrics to meet customer-reporting requirements.
May provide guidance and work leadership to less-experienced staff
Support on-time contract deliverables and work products to meet customer expectations.
Demonstrated ability to work on diverse projects simultaneously, requiring detailed analysis, creative/practical problem solving, time management, and sound judgment
Ability to self-motivate while operating effectively in a team-oriented and collaborative environment
5-10 years of related experience, include supervisory
Secret Clearance required
Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience
ITIL V3 Foundation
Desired Certifications: ITIL Intermediate and PMP
Conduct internal audit IT controls
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.