Network Computer Support Technician

Clearance Level
Secret
Category
Field Engineering
Location
Rome, New York
Onsite Workplace
Key Skills For Success

Network Operations

Networks

Network Troubleshooting

REQ#: RQ167922
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.  GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

GDIT is looking for Field Support Technician in Rome, NY, who holds active DOD Secret Clearance.

  • The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations. 

Support Technician maintenance includes (but is not limited to):

  • Terminate ADCS circuits activated at the node point-of-presence (POP).

  • Report failures to the on-site government contract representative no later than the start of the next duty day

  • Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”

  • Monitoring the on-site and remote locations

  • Perform additions, changes, and relocations of ADCS equipment

  • Performs a range of technical tasks and provides site support.

  • Modifies, moves, and installs a range of new equipment.

  • Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties and Responsibilities:

  • Operations and maintenance of communications/computer systems and networks.

  • Installs communications/computer systems in accordance with the respective installation spec.

  • Troubleshooting and support of communications systems/networks.

  • Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.

  • End-user support and training on communications systems/networks.

  • Administer network/cyber security policies and procedures.

  • Maintains current knowledge of relevant technology as assigned.

  • Participates in special projects as required.

  • Focused on identifying customer needs and maintaining customer satisfaction.

  • Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

Required skills:

  • Must have an active Secret Level security clearance

  • Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher

  • Must have High School Degree and 2 years’ experience; or equivalent

  • Must be onsite in Rome, NY

Working Conditions:

  • This mission supports 24/7 x 365, shift work and weekends may be required
  • Work may require some physical effort in handling equipment, boxes etc.

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Work Requirements
Years of Experience

2 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA - Security+ - CompTIA

Travel Required

10-25%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $23.73 - $35.59. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.