ServiceNow, Senior Architect - Remote

Clearance Level
Systems Engineering
Remote, Working from the USA
Key Skills For Success

IT Architecture

ServiceNow Implementation

ServiceNow Platform

Software Architectures

System of Systems Engineering

REQ#: RQ168274
Public Trust: NACLC (T3)
Requisition Type: Regular
Job Description

Program Title:  ServiceNow, Sr. Architect

GDIT has an opportunity for a dynamic and collaborative Senior ServiceNow Architect to join our team supporting the IT Service Management task order. This is part of an initiative for the Department of Veterans Affairs where GDIT has the primary responsibility for developing and supporting VA’s ServiceNow instance.  We are responsible for the people, processes, and tools required to provide a healthy, reliable, scalable, interoperable, and adoptable Service Management solution inclusive of Platform and Software Configuration, Design and Development, Testing, Integration, Modernization, Expansion, Customization, Implementation, Provisioning, Auditing, Administration, Release Management, Code Reviews and Operations & Maintenance Support services.

We are looking for energetic individuals who want to enhance their professional career in a fast-paced federal environment doing cutting edge work in Shared Services, Agile Development, and Management Consulting. This role requires an individual to serve as a lead and primary interface between technical and client stakeholders for complex, high visibility IT modernization project utilizing ServiceNow.  GDIT is looking for a seasoned ServiceNow technical resource to work closely with our client’s senior leadership to assist ITSM in modernizing their existing Enterprise software ecosystem.

  • Utilizes excellent written and oral communication skills to work closely with executive Federal leadership and contractor and vendor technical staff to identify best solutions for the organization.
  • Serves as a liaison between federal stakeholder and ServiceNow.
  • Comfortable working independently and hands-on to prototype and evaluate custom and third-party solutions for fit within the organization.
  • Advises on high-level, complex solution development, architecture, and management processes from concept ideation through development, launch and maintenance. Interfaces with development, account, and executive management to develop and grow solutions and portfolios of solutions and offerings and to increase productivity and profits.
  • Leads customer and opportunity-specific technical solution architecture efforts. Creates written and graphical content to support client and business stakeholders.
  • Leads research initiatives of existing business environment including trends, best practices and organization preferred architectural frameworks to ensure organization's services match business trends.  Suggests appropriate upgrades or relevant solutions to enhance organization's competency in meeting changing business needs.
  • Interfaces and leads discussions across cross-functional teams, engaging executive management to ensure consistency in solution development and implementation.
  • Advises management regarding vision and strategy, technology innovations and enterprise architecture services.
  • Prepares vision and strategy work products, technology and product analysis, white papers, and responses to queries on strategy and product related topics.

​Job Location: 100% Remote

Required Qualifications/Skills

  • 10 years of experience and a master’s degree, or 20 years of experience with no degree.
  • Experience with full lifecycle ServiceNow implementations
  • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
  • Experience with scripting in the ServiceNow platform using JavaScript, Jelly, and/or AngularJS including Business Rules, Client Scripts, UI Actions, UI Pages, Widgets, etc.
  • Agile Scrum/Kanban, DevOps, and Continuous Integration / Deployment / Delivery
  • Must be able to obtain and maintain Public Trust prior to start
  • Visa sponsorship will not be provided for this position.

Desired Qualifications/Skills

  • Experience supporting the Department of Veterans Affairs, or other large government departments/agencies
  • ServiceNow Certified Application Developer
  • ServiceNow Certified Implementation Specialist
  • ServiceNow Certified System Administrator


  • 401K with company match 
  • Comprehensive health and wellness packages
  • Full-flex work week to own your priorities at work and at home
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
  • Challenging work that makes a real impact on the world around you 

 #GDITCareers #ServiceNow #SeniorArchitect

Work Requirements
Years of Experience

10 + years of related experience

* may vary based on technical training, certification(s), or degree


Travel Required

Less than 10%

Salary and Benefit Information

The likely salary range for this position is $122,366 - $204,360. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.