SharePoint Business Analyst

Clearance Level
Functional Experts
Washington, District of Columbia

REQ#: RQ88716

Travel Required: None
Public Trust: None
Requisition Type: Regular

General Dynamics Information Technology (GDIT) is a premier provider of high-tech IT solutions to the federal government IT market. Together as GDIT we collectively deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community, and federal civilian agencies as they modernize their information systems.

GDIT currently has a 56+ person team providing systems development, operational and infrastructure support, and application support to the Administrative Systems Office (ASO) of the Administrative Office of the US Courts. The GDIT team is currently seeking a SharePoint Functional Business Analyst who thrives in a dynamic work environment. This role involves working with all stakeholders (including business leaders and end users) to analyze business needs, working with the Lead SharePoint developer to design appropriate solutions in an agile environment, and ensuring that solutions meet stakeholder expectations.

This role will perform site analysis, design, develop, implement, and maintain Electronic Document Management System (EDMS) SharePoint migrations from legacy on-premises into SharePoint Online and SharePoint Initiatives. The ideal SharePoint Functional Business Analyst candidate needs to be a proven self-starter who is thorough in their work and thrives in a team environment yet requires limited supervision.

Responsibilities include the following:

  • Functions as a technical expert across multiple project teams and across functional units (where appropriate), while serving as the key coordinator between customers and multiple project teams to document and implement new initiatives.

  • Analyze and document business processes to help identify how SharePoint can meet those requirements.

  • Work with the Lead SharePoint Developer and User Experience (UX) analysts to design appropriate solutions and be a liaison between IT and stakeholders to ensure that solutions meet stakeholder expectations.

  • Create functional requirements and maintain project documentation to ensure business requirements are accurately recorded.

  • Assist with minor customization tasks of SharePoint sites.

  • Participates in team and client interactions, possibly with more senior team members, to develop SharePoint solutions suited to specific business needs.

  • Provide SharePoint technologies training and best practice guidance to business leaders and end users.

  • Provide Tier 1 response for end user support requests received through the AO service desk; escalate tickets as needed.

Minimum Requirements:

  • Bachelor’s degree in Computer Science/Information Systems Technology or related field with 10+ years of experience (or a Master’s degree in Computer Science/Information Systems Technology or related field and 8+ years of experience).

  • 3-5+ years of Business Analyst experience including: writing requirements documents, working with SharePoint technologies.

Required Skills:

  • Define functional requirements that can be used to propose technical solutions. Review existing solutions to avoid redundancy.

  • Recommend functional solutions including sites, pages, lists, libraries, dashboards, and workflows supporting business processes and functions.

  • Mapping the as-is process and translating the process into to-be requirements.

  • Working with a dynamic team to refine and expand the solutions based upon user’s feedback.

  • Analyzing and verifying business requirements for completeness, consistency, feasibility, and testability.

  • Collecting and analyzing the project’s business requirements and transferring the same knowledge to the development team.

  • Experience working in JIRA, Agile (SCRUM/Kanban) software development methodologies.

  • Proficiency with Technical Writing, Analytical Ability, Problem Solving skills.

  • Proficiency with Microsoft SharePoint 2013/2016 On-Prem, SharePoint Online, O365 and Microsoft Office suite (e.g. Excel, Word, PowerPoint, Visio)

  • Able to understand existing systems and change priorities quickly and have a capacity to handle multiple tasks simultaneously.


  • Analytical Thinking and Problem-Solving Skills – ability to understand complex situations and to develop and implement a logical approach to a problem solution.

  • Ability to work effectively in a fluid and dynamic environment, self-manage projects and communicate status.

  • Attention to Detail – ability to ensure the work and information are complete and accurate by preparing carefully for meetings and presentations and following up with others to ensure that agreements and commitments have been fulfilled.

  • Communication – ability to understand requirements documentation, functional specifications, high level design documentation and system documentation. Able to successfully listen, understand and verbally communicate with technical and non-technical team members alike.

  • Flexibility – able to change priorities quickly and have a capacity to handle multiple tasks simultaneously.

  • Influential Skill – ability to gain others’ support for ideas and solutions through logical argument.

  • Interpersonal Awareness – ability to notice, interpret, and anticipate others’ concerns and feelings.

  • Productivity – motivated self-starter and quick learner. Ability to work under deadlines with heavy workloads as well as flexibility to work outside of normal business hours to meet testing needs.

  • Results Oriented – ability to keep the desired end-result of one’s own work clearly in mind, by setting goals and focusing on them tenaciously until they are achieved.

  • Technical Acumen – strong understanding of software development concepts, procedures, and technologies utilizing the Agile Methodology.


Autonomy, career mobility, challenging work, and team environment


Opportunity Owned

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We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.