The Productivity Services Subject Matter Expert (SME) provides services in support of the U.S. Army Network Enterprise Technology Command (NETCOM). You will support the design, development, engineering, integration, and technical and operational support to employ specified NIPRNET, SIPRNET, and Deployed Forces (DF) portion of the Department of Defense Information Network (DODIN). You will support NETCOM in operational and technical engineering of desktop collaboration and productivity services which includes voice, video, electronic mail, messaging/chat, data storage, documents, presentations, spreadsheets, etc. architecture in the Army Enterprise. We are looking to hire a full-time Productivity Services SME to support our IT services contract located at Fort Huachuca, AZ.
Provides technical, administrative, and operational leadership to assigned project or tasks.
Provide support to operational organizations supporting RFCs and IAVA compliance.
Support re-engineering efforts required by integration to GNE AD, and other systems external to Army 365 via approved data standards. These systems include but are not limited to Remedy/ITSM, NetMan, HBSS, ACAS/REM/Retina, and DoD VMS.
Participate in strategy sessions, strategic assessments, and design reviews of NetOps capabilities to validate enterprise approach and associated work products.
Provide technical integration, engineering, test and analysis and operational support to identify interoperability issues related to enterprise capabilities or network design, Active Directory, identify management, as it relates to Tier III problem resolution.
Manage incidents and problems; confirm validity of issues and problems; seek known solutions related to more complex issues.
Microsoft Enterprise products and tools.
Microsoft Office suite and working knowledge of Microsoft Visio
Excellent technical writing, critical thinking/analytical, oral, and written communication skills
Current understanding of Army Enterprise LWN capabilities, tools, procedures, and operational constructs.
BA/BS or equivalent experience
DoD 8570.1-M Certification: IAT Level III Certification
Computing Environment Certification, Microsoft Advanced Certification (or equivalent)
10 – 15 years of experience in information technology field
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.