Desktop/Laptop Engineering Manager (remote)

Clearance Level
None
Category
Systems Engineering
Location
Washington, District of Columbia

REQ#: RQ108947

Travel Required: None
Public Trust: NACI (T1)
Requisition Type: Regular

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country.

We are seeking a Desktop/Laptop Engineering Manager to support work on our federal client, the Commodity Futures Trading Commissions (CFTC)’ infrastructure operations, maintenance, and support services. This is a full-time position and can be 100% remote.  

Areas of responsibilities:

Recommend and implement improvements to desktop architecture and design

Provides technical leadership and recommendations for best practices to senior management regarding end user device(laptop/desktop) Management/configuration, designs, maintains, and troubleshoots operating system images and task sequences for a variety of hardware and virtual platforms, team designs, packages,

Executes application deployments, perform advanced troubleshooting on desktop/laptop related issues using industry standard tools,.

Write and maintain scripts using industry standard scripting languages including PowerShell, configures, deploys, and monitors OS and application updates through Windows Server Update Services (WSUS), and SCCM.

Designs, manages, and troubleshoots (Client) Group Policy throughout the enterprise with a focus on application delivery and workstation management, Develop and collaborate across IT and business leaders for the technical strategy for the enterprise laptop/desktop end user devices.

Provide project management expertise to deliver projects within budget, schedule and quality

Support key IT operational processes such as incident management, problem management and change management

Support all information security processes and standards including patch management, configuration management, and vulnerability management

Draft and publish change impact communication plans to the business and IT stakeholders as required

Work collaboratively with IT service management to develop knowledge articles and training for the IT support staff

Coach, mentor and develop required skills, capabilities, and standard operating processes

• Develop and foster a team atmosphere that exhibits teamwork within the team and other cross functional teams

• Manages people, processes, expense and project budgets, performance management, compliance activities, and associate development as required by the job

Qualifications

Current or prior experience with the federal government (directly or indirectly)

Permanent Residency or U.S. Citizenship

Knowledge and experience with Microsoft Endpoint Configuration Manager (MECM), and it’s use for managing features, settings, and configurations of Windows, Office, and third‐party applications

Windows 10 Enterprise operating system features, settings, and installation

Active Directory and Group Policy

Microsoft Azure/Azure Active Directory

Lead troubleshooting hardware and application configurations as it relates to workstation performance and end user experience

Scripting in PowerShell and/or VBScript

BIOS functions and configuration

•Attention to detail and the ability to multi‐task in a fast‐paced environment to achieve operational and project goals and objectives

Strong ability and experience with managing and developing a team

•Strong knowledge of ITIL processes

•Prior management experience (projects, resources, and staff)

14+ years of experience in management and engineering of end user devices and leading technical teams

Managed 1200+ end user infrastructure.

Bachelor’s degree in Computer Sciences, Information Systems, Communications or related discipline or extensive demonstrated equivalent experience or without degree 16 or more years of experience related

to position.

WHAT GDIT CAN OFFER YOU

  • Full-flex work week
  • 401K with company match
  • Customizable health benefits packages
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Internal mobility team dedicated to helping you own your career
  • Rewards program for high-performing employees

GDIT CAREERS

Opportunity Owned

COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.