Qualifications:
8+ years experience managing service and/or help desks responding to IT incidents and requests.
Certifications
ITIL foundations certification or ability to obtain certification within 3 months
HDI Certification desired
Have one or more of the following certificatons:
Associtates Degree in Business, Engineering, Computer Science, Information Systems, or Social Science or 7 years of experience in lieu of degree
Job Responsibilities:
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.