IT Operations Director

Clearance Level
Information Systems Management
Doral, Florida

REQ#: RQ102797

Travel Required: 10-25%
Requisition Type: Regular



US Security Clearance is required (minimum Secret)

The Director of IT Operations is responsible for the analysis, design, planning, implementation, and maintenance of all facets of the Information Technology department, and motivating the team of contractors for all O&M within the USSOUTHCOM constructed networks.

Individual in this role, will oversee employees engaged in providing information system solutions and technical support to our customers IT Enterprise supporting in excess of 10K users. Will be supporting multiple functional areas.

The Director of Operations is responsible for:

  • Defining, implementing and revising operational policies and guidelines for the organization

  • Developing and executing new growth directives

  • Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs

  • Working with the team to develop and implement staff evaluation parameters

  • Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance

  • Keeping track of the company’s revenue margins and conduct budget reviews to maximize profits

  • Overseeing client support services

  • Managing procurement and resource allocation

Qualifications should include:

  • Excellent leadership and organizational abilities

  • Superior knowledge of industry regulations and operational guidelines

  • In-depth knowledge of data analysis software packages

  • Working knowledge of customer relationship management (CRM) packages

  • Outstanding negotiation skills

  • Excellent written and oral communication

  • Proven knowledge of performance evaluation metrics in a business setting

  • First-class people skills

  • Experience managing a large team of no less than 50+ personnel.

  • Should include experience supporting geographically dispersed teams. (SCITES AOR includes South and Central Americas.)

  • A minimum of three years of experience and demonstrated knowledge of DoD IA policy and guidelines.

  • A minimum of six years of experience as an Operations Lead in a program environment.

  • BA/BS degree.

  • Active Secret clearance with the ability to obtain a Top Secret clearance.

  • Desire an individual that has or willing to attain certifications as required in DoD 8570 Baseline Information Assurance Manager (IAM)-III level (i.e. CISSP, CISM, CASP etc.)

This role falls under Key Personnel and is a sector-level role.


COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.