TSS Technical Editor (ITC# 2707)

Clearance Level
None
Category
Technical Documentation
Location
Bossier City, Louisiana

REQ#: RQ78153

Travel Required: 10-25%
Requisition Type: Regular

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on an experienced L&D Professional joining our team activities. 

At GDIT, people are our differentiator.

Our TSS Applications group is looking for an experienced technical editor with experience in working in a cross-functional team and having experience developing, editing, and producing technical and graphical documentation for a variety of technical systems and platforms.

As typical day in the life of a Technical Editor with GDIT include:

  • Developing process flows to capture As Is state to look for inefficiencies, bottlenecks or redundancies.
  • Developing process flows to identify To Be state for new customers to assist defining work to be performed.
  • and standard operating procedures for TSS projects with project leads and management.
  • Utilizing SharePoint to manage team activities
  • Updating legacy documentation into current SOPs with SMEs and management.
  • Creating, updating, and managing SharePoint sites as well as document libraries.
  • Creating and editing technical content for TSS customers
  • Creating OLA, SOW documentation or process flow diagrams

Required Skills

  • BA/BS or equivalent years of experience
  • 2 or more years of technical experience
  • Experience writing operating procedure documents, knowledge based articles, SLA, SOW or process flow diagrams (Visio- or similar process/diagram mapping software)
  • Experience with managing multiple tasks
  • Excellent communication and customer interface experience
  • Familiarity with a diverse range of software and systems (Ex. Cyber Solutions, Amazon Web Services, etc...)

Preferred Qualifications

  • Knowledge of Agile methodology is desired
  • Knowledge of ServiceNow is desired
  • Experience with SharePoint repositories and creating and managing workflows

Additional Information

  • Role may require some travel

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.