Unified Communications Engineer- TS/SCI required

• Responsible for the design and development of Unified Communications systems.
• Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.
• Plans network layouts and configures systems for user environments.
• Analyzes network topologies and traffic and capacity requirements.
• Supports the acquisition of hardware and software as well as subcontractor services as needed.
• May provide technical support and troubleshooting to users.
• May perform network administration duties.
• Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.
• Meet with various customers to determine strategic video and telephony needs
• Maintain proper documentation of systems configurations, to include drawings and standard operating procedures
• Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels
• Provide primary and backup support in maintenance of Video and UC hardware and software

Bachelors Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
10-15 years of directly related experience in network analysis and design.

Skills:

• Experience in Voice and Video Engineering, Infrastructure including
• Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.
• Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR
• Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC
• QoS Quality of Service
• Cisco Unity Connection
• VCS
• Streaming Video
• Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s.
• UCCX - Cisco Unified Contact Center Express
• UCCE - Cisco Unified Customer Contact Enterprise
• CUCME - Cisco Unified Communications Manager Express

IAT Level II Cert Required, Sec + level Certification.
Requires TS/SCI and ability pass and maintain CI Poly

Desired certifications:
Cisco CCIE Collaboration, CCNP Voice - Cisco Certified Network Professional Voice, CCNA Voice - Cisco Certified Network Associate Voice, CCVP - Cisco Certified Voice Professional

Benefits of this Position:
Opportunity for Fast Growth within the program

Why Work at General Dynamics IT?
Work with top talent and some of the brightest minds in your field
Support missions that make a difference to our Nation
Become part of an organization that that is committed to the highest ethical standards in all that we do
Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
Want to move, or find a job close to home? We have positions in several locations in the United States and the world
Enjoy a culture that supports work-life balance
General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor.

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General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.