Senior ServiceNow Operations Administrator

Clearance Level
Systems Engineering
Arlington, Virginia

REQ#: RQ122058

Travel Required: None
Requisition Type: Regular

GDIT is seeking a ServiceNow Operations Administrator for the FDIC ServiceNow Platform Services program on site in Arlington, VA. U.S. Citizenship and background investigation is required; you must have a current clean financial background.

Required Skills:

• Demonstrated experience in delivering high value solutions with a minimum of five (5) years of direct experience with one or more ServiceNow product suites with direct experience implementing for user bases greater than 1,000 users.
• Demonstrated experience in managing and maintaining ServiceNow operations, data integrity, platform updates, new configurations, applications and integrations.

• Demonstrated knowledge in developing and executing maturity recommendations to improve the overall performance, efficiency and effectiveness of the platform.

• Demonstrated knowledge of developing and executing automated test frameworks (includes best practices, guidelines, process, tooling).

• Proficient in the use of tools and methods to efficiently manage product releases, sprints, and development cycles applying automated CI/CD practices.

• Ability to monitor, troubleshoot and recommend solutions for integrations between ServiceNow and other off premise cloud services such as Salesforce, and between other on-premise systems. Micro certification in Integration Hub recommended.


• ServiceNow Certified System Administrator.

• ServiceNow Certified Implementation Specialist in IT Service Management.


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.