Knowledge Management Specialist (TopSecret required) - Andrews AFB, MD

Clearance Level
Top Secret
Andrews AFB, Maryland

REQ#: RQ118657

Travel Required: Less than 10%
Public Trust: None
Requisition Type: Regular

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate.

GDIT is looking for a Knowledge Management Specialist (DataAnalyst II) at Andrews Air Force Base in Camp Springs, Maryland.

The 89th Airlift Wing (89th AW) is one of 17 Air Force active duty wings assigned to Air Mobility Command (AMC) and is a tenant unit based at Joint Base Andrews, Maryland. The 89th AW provides global Special Air Mission airlift, logistics, aerial port and communications for the president, vice president, cabinet members, combatant commanders and other senior military and elected leaders as tasked by the White House, Air Force chief of staff and AMC.

EACN consists of operational network equipment known as A2G2s that provides/supports access to the DOD GIG for US Senior Leaders to access voice, video and data services while airborne. EACN consists of the following equipment: Cisco routers, Cisco switches, Cisco Unified Call Manager (UCM), Sonus VX appliances, High Assurance Internet Protocol Encryption (HAIPE) Inline Network Encryptor (INE), SkyX, Cisco WAAS data accelerators, McAfee firewalls, Juniper VPN appliance, Sourcefire network defense sensors, VMWare servers, CommVault, and Storage Area Network (SAN). EACN consists of the following network applications and software: AF Standard Desktop Configuration (SDC) v3. 5 and higher, MS Active Directory 2012, MS Server 2012, MS SQL 2012, MS Office, MS Visio, Red Hat Enterprise Linux, SolarWinds Orion, CommVault, Remedy Action Request System (ARS) service management, Sonus VX Watch, Sonus VX Builder, Sonus VX Gate, Putty, Windows Server Update Services (WSUS), Cisco Access Control Server (ACS), Cisco Unified Communications Manager (UCM), Cisco Unified Border Element (CUBE), Cisco VPN software and configuration, Cisco Unified Communications Services (UCS), KLAS Voyager Executive Communications Kit (ECK), Cisco 2901 Voice Telephone and System, Cisco 2901 IOS, Symantec/McAfee Antivirus, Host Based Security System (HBSS), Assured Compliance Assessment Solution (ACAS), WinSCP, and Wireshark.

What you'll be doing:

  • Interpret data into information, information into insight and insight into effective and practical IT resolution decisions.

  • This support shall include conducting full lifecycle analysis of IT trends (i.e., SLC3S-A systems) based off of a variety of network databases. Develop analysis and reporting capabilities. 

  • Monitor performance to identify capability improvements.  Interpret data, analyze results using statistical techniques and provide ongoing reports. 

  • Develop and implement databases, data collections systems, data analytics and other strategies that optimize statistical efficiency and quality. 

  • Identify, analyze, and interpret trends or patterns in complex data sets.  Monitor, analyze, detect, and respond to incidents and activities identified by the GNOC. 

  • Collect information and data to identify, analyze, and report events and incidents to the GNOC that may impact the SLC3S-A systems.

  • Respond within 15 minutes of any crises and urgent situations that occur during contractor’s duty hours and support the mitigation of immediate and potential threats.

  • This support includes data collection and cyber analysis in order to execute and wide variety of tasks supporting response, mitigation, and after action reporting to senior leaders.

  • Provide analytical support as needed for projects and systems to ensure effective operations of cyber capabilities.

  • Assist with maturing ServiceNow reports and dashboards across multiple ServiceNow modules (ex. Incident Management, Request Management, and Service Level Management tables).

  • Develop reports and dashboards against multiple data source types (SharePoint lists, Excel worksheets, ELM, etc.) 

  • Identify new reports and dashboards needed to improve analysis of data leading to improved program performance.


  • BA/BS in related field and 2+ years' experience; or total of 4+ years' experience or equivalent

  • Active DOD TOP SECRET Clearance

  • Onsite Andrews AFB, in Maryland


  • Possess CompTIA IAT Level II (Security+CE or higher) certification

  • Possess Certified Ethical Hacker (CEH), GIAP Incident Response Handler.

  • MCP/MCSE (role base certification)

  • CCNP, CCIE, or CISSP or any higher certification

  • ITIL Foundations Certification (within 6 months) with related expertise or equivalent experience


  • Full-flex work week

  • 401K with company match

  • Internal mobility team dedicated to helping you own your career

  • Collaborative teams of highly motivated critical thinkers and innovators

  • Ability to make a real impact on the world around you

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About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.