Technical Documentation Manager

Technical Documentation Manager

Job Summary

Manage 30-50 part-time editors operating across multiple projects for various clients, ensuring resource allocations are adequate for meeting tight deadlines, and monitoring progress of workflows in a fast-paced environment in which hundreds of deliverables and thousands of individual documents are delivered annually. Recruit, train, and coach staff; as well as develop and maintain team guidance materials to uphold clear and consistent quality standards.

Each year, the funding decisions for thousands of research grants are dependent upon the fair and thorough assessment of scientific merit by a panel of expert reviewers. The proper conduct of peer review is the foundation of sound funding decisions. GDIT supports the scientific merit review of thousands of research grant applications annually, across such topic areas as breast cancer, prostate cancer, military health, traumatic brain injury, spinal cord injury, psychological health, lung cancer, orthopedics, etc. We are currently seeking a Technical Documentation Manager to join our team and assist federal and state government agencies with determining which grant research projects to fund.  You will manage a team of 30-50 part-time intermittent, fully remote editorial staff, assigning various project tasks and deadlines, and ensure adherence to established style guidelines, as well as internal and client requirements. Your primary focus will be to supervise the editing process for summary statement documents, which detail the evaluation outcomes of the scientific merit review process and provide critical analytics that inform funding decisions.

Responsibilities

• Manages a large team of part-time intermittent, fully remote editorial staff, assigning tasks across multiple concurrent projects with a variety of deadlines
• Monitors progress of a large scale, multi-level deliverable review process involving participation from a variety of different teams, and provides status updates to the leadership team
• Communicates interdepartmentally with all levels of the organization to promptly resolve workflow issues, ensuring on-time delivery of high quality documents
• Oversees resource allocation, projections and scheduling to ensure that all projects are adequately staffed, and project deadlines are met
• Recruits, trains, evaluates, and coaches staff
• Administers the development and maintenance of workflows, standard operating procedures, toolkits, checklists, and spreadsheets for all tasks performed by assigned staff
• Ensures work products rendered by staff are consistent with established style guides, formats and standards

Required Qualifications

• Degree Required: Masters degree in English, Journalism, or a related field; or equivalent education and experience
• Work Experience: Minimum five years of experience managing medium to large sized teams
• Strong organizational and communication skills
• Advanced knowledge of MS Office 365, particularly Excel
• Demonstrated ability to work with collaboration tools such as SharePoint

Desired Qualifications

• Work experience in the editorial field, particularly with scientific/medical content
• Ability to think critically under pressure to meet tight deadlines and implement solutions, managing competing priorities
• Experience editing using the AMA Manual of Style; familiarity with other styles, e.g., APA
• Experience with scheduling tools or project management applications

GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays