***Only applicants with an active Top Secret (TS) Clearance need apply***
General Dynamics Information Technology (GDIT), a leading provider of Systems Engineering, integration, IT Service Operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.
GDIT has a great team consisting of experienced and knowledgeable managers who lead and support the career development objectives of our employees. Our employees consider the company to be a solid partner in their career, with an abundance of opportunities for advancement.
We are seeking a Systems Engineer Expert to support the Enterprise Management System (EMS) solution on our Justice Programs team in Washington, DC. In this position, you will support the Service Operations Unit (SOU) of the Enterprise Operations Section (EOS) in the FBI Information Technology Enterprise Services Division (ITESD) Support will be provided during normal business hours Monday through Friday, Eastern Standard Time (EST), excluding Federal holidays.
The Systems Engineer Expert is a top level position for our EMS Tools team. In this capacity, the Engineer performs customer deliverable implementations, upgrades and enhancements, operations and maintenance (O&M), and training. In this role, you will provide architectural, engineering and administration knowledge and experience of the Enterprise Management System tools and related components for monitoring the IT Infrastructure across multiple enclaves.
Administration: Administration of the EMS tools include but is not limited to:
Performing day-to-day processes, procedures and activities to manage and maintain availability, health and performance of the EMS tools at acceptable Service Levels Leveraging automation (e.g. utilities, programs or scripts) and standards as part of the administration and enhancements of the tools and related components Operations and Maintenance (O&M): The Systems Engineer Expert's experience also includes daily “care and feeding” of the EMS tools and related components listed below. Sharing knowledge as needed to other EMS team members, regardless of contract or government status Training IT staff to use the EMS tools as needed. Provide troubleshooting skills and problem resolution of tool related incidents and problems. Recommend and carry out projects under the guidance of the EMS Technical Architect or government lead to improve performance of the tools, to bring mission critical apps under management, to coordinate move of app servers to new Data Centers, to continually improve processes and procedures, and perform routine application or hardware install/upgrades. Configuration and change activities for enhancements are included in this activity as well.
Create specialized reports upon request
GDIT – Systems Engineer Expert Open Position
Additionally, O&M support will be provided on an occasional basis outside these hours, either arranged in advance or in support of critical incidents. Support will include, but is not limited to these activities:
Configure alerts to meet user needs and requirements
Perform routine maintenance including but not limited to: patching of operating systems and applications, monitoring daily operational status of the tools, reporting as needed, and coordinating requirements with other teams both within and external to the ITESD Division.
Skills/Experience: The Systems Administrator's experience will include the Operations Bridge Management (OBM) and Network Operations Management Tool Suites and other EMS tools listed below.
(Required) The Engineer must have knowledge in one or more of the following tool areas:
o OBM deployments
o Network Node Manager (NNMi) and iSPIs
o NNMi deployments
o Network Automation (NA)
o NA deployments
Preferred but not required:
o Cisco ACS or Infoblox
o * uCMDB – Although not required, we’d be very interested in speaking to a candidate with uCMDB experience
o Red Hat Linux (RHEL) 7.6 is a plus
o Windows 2012, 2016 OS experience is a plus
o Virtual environments is a plus
Experience with other related monitoring software tools will be considered
Education: BA/BS degree
Overall Experience: 15+ years
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.