TSS Cyber Analyst Associate

A career as a TSS Cyber Analyst Associate at GDIT means owning every opportunity to help support and advance our clients’ missions. At GDIT, cyber security is embedded into every aspect of what we do and we’re constantly evolving our cyber solutions to overcome our clients’ biggest challenges.  

HOW CYBER ANALYST ASSOCIATE WILL MAKE AN IMPACT 

• Monitors and reports on call volumes, alarm responses, and incident reports to ensure appropriate levels of service are met  

• Identifies and responds to incidents, to prevent or limit damage to assets, and report incidents 

• IDS monitoring and analysis, network traffic and log analysis, prioritization and differentiation between potential intrusion attempts, determination of false alarms, insider threat and APT detection, and malware analysis 

• Carries out triage on security events, coordinates incidents with Incident Management Team, IT operations, network engineering, and application teams  

• Coordinates the development of reports from the SIEM, NIDS, and HIDS  

• Provide updates to the daily security operations briefing 

• Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.  

• Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.  

• May route calls to product line specialists, application, or system support specialists.  

• Maintains and updates records and tracking databases.  

• Alerts management to recurring problems and patterns of problems. 

WHAT YOU’LL NEED TO SUCCEED: 

• Education: Bachelors Degree in Cyber Field 
• Required Experience: 0+ w/ degree, 2 years experience with Associates Degree and 4 years of relevant experience without degree  
• Required Technical Skills: Familiarity w/ security practices and networking, ticketing, and reporting

• Security Clearance Level: Public Trust 
• Required Skills and Abilities: Help/Service Desk/Call Center experience, Communication, Self-driven, Learn quickly 
• Preferred Skills: Security Tools experience such as Tenable, Mcafee ePO, Splunk, Palo Alto, Forescout, RSA Netwitness as well as platform experience such as Linux and Windows 
• Location: Bossier City, LA – Hybrid 
• Certification(s): Security+ is  Required to start
• Certification(s) (Optional): ITIL v4 (Required within 90 days) 
• US Citizenship is required due to the client and nature of the work

GDIT IS YOUR PLACE: 

• Full-flex work week to own your priorities at work and home 

• 401K with company match 

• Comprehensive health and wellness packages 

• Internal mobility team dedicated to helping you own your career 

• Professional growth opportunities including paid education and certifications 

• Cutting-edge technology you can learn from  

• Rest and recharge with paid vacation and holidays