Change Manager

Clearance Level
Bethesda, Maryland

REQ#: RQ103348

Travel Required: None
Public Trust: NACI (T1)
Requisition Type: Regular

We are seeking a Change Manager to join our team to support National Institute of Health (NIH) Center for Technology by delivering Information Technology services and products that ensure NIH scientists and administrative staff receive the IT support they need.

Roles and Responsibilities/Change Manager

  • Creates and executes change management strategies to support changes required by a project or initiative.
  • Supports the design, development, delivery and management of change communications.
  • Assess the change impact
  • Conduct impact analyses, assess change readiness and identify key stakeholders.
  • Facilitate training
  • Provide input, document requirements and support the design and delivery of training programs.


You will have the opportunity to help provide the NIH and Health and the Human Services community with a secure and reliable IT infrastructure.  You will be at the core of all network changes conducted by the NIH.


  • Working with technical review board and change review board  as the change representative for NIH CIT Network Services Team.
  • Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams and management team
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support organizational design and definition of roles and responsibilities
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level
  • Manage the change portfolio

Required Qualifications

  • Bachelors Degree or equivalent and five years related experience
  • Minimum of five years Change Management experience, including principles, methodologies and tools
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
  • Exceptional verbal and written communication skills
  • Ability to obtain a Public Trust

Desired Qualifications

  • Acute business acumen and understanding of organizational issues and challenges
  • Eight or more years of experience

Attributes for Success:

  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Good problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Florida, Montana, Tennessee, Texas, or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.