We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Systems Technician joining our team to support technical activities for GDITs employee base in the Northern Virginia area.
In this role, a typical day will include:
Provide client technology support services, including initial deployment of new desktops, laptops, peripherals and software, and provide general support services for all technical areas.
Monitor and respond to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
Act as onsite operator for other technical and organizational teams to provide hands/eyes support as well as standard administration functions.
Reports directly to supervisor for IT related program decisions
Work both independently and as part of a team to identify and resolve issues.
Provide technical support and training to end-users.
Assists L I & L II Technicians on team
Maintain current knowledge of relevant technology as assigned.
Participate in special projects as required.
Performs other related work as required.
Associates degree in a related technical discipline plus 3+ years of directly related experience supporting end-user computing and customer support
In lieu of degree, a combination of related work experience, professional training and/or education.
Must have experience with Microsoft Windows Workstation, operating systems, and common applications (e.g. Microsoft Office)
Must have experience with desktop/laptop and application support
Solid understanding of basic networking principles is required
Strong written and oral communication, and excellent customer server skills are required.
Must be able to work both independently and with a team
Must be able to obtain and maintain a Secret clearance
Server 2012/2016 experience a plus
Unconstrained, creative thinker; problem solver, technologically savvy, results driven, and proactive individual who can work independently or as part of a team.
Additional technical certifications or training is a strong plus.
Support for handheld devices (iOS, Android, Windows) a plus
Operational knowledge of the following is a plus: Active Directory and Group Policy, SharePoint, and Microsoft System Center products
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.