Field Service Technician

Clearance Level
Top Secret/SCI
Category
Help Desk
Location
Fort Gordon, Georgia

REQ#: RQ68567

Travel Required: Less than 10%
Public Trust: None
Requisition Type: Regular

GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.

Principal Duties and Responsibilities:

An I2TS 3 Field Service Technician will:

  • Provide Tier I and II support at remote field and garrison sites

  • Perform server and desktop installation, basic cabling

  • Perform systems administration of desktop and server systems connected to local and wide area networks

  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions

  • Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations

  • Maintain and load cryptographic device and keys

  • Perform troubleshooting, maintenance, and repair on many types of hardware and software

  • Provide advice and training to end users

  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

  • Set up administrator and service accounts and maintain system documentation

Desirable Skills / Experience:

  • Knowledge of the principles, methods, and techniques used in network administration and support

  • Knowledge of related hardware and software

Education Required:

  • High School Diploma/GED with 8 years of related experience, Associate’s Degree with 6 years of experience, or Bachelor’s Degree with 4 years of experience

Certification(s):

  • DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract

  • Required Security Environment Certification: CompTIA Security+ CE or equivalent

  • Desired Computing Environment certification: Microsoft Certification

Security Clearance:

  • TS/SCI required

Additional:

  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract

#GDITINSCOM

#I2TS3

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.