The Technology Shared Service (TSS) Director Cyber Engineering and Delivery reports directly to the GDIT Deputy Chief Information Security Officer (CISO) and leads a team of cyber engineering professionals responsible for the planning, development and operation of cyber engineering and program support execution.
The individual will provide oversight for day-to-day activities required to deliver secure solutions that support our customer portfolio. The director is also responsible for the delivery and execution of cyber engineering offerings and is accountable for leading a high performing team that fosters a diverse and inclusive culture. In this role, he/she ensures that cyber engineering services are delivered with operational excellence aligned with sound business and operational management practices.
Leads all aspects of the cyber team including design, engineering, implementation, and operations for the managed security platforms
Provides oversight for cyber solution delivery and execution and ensures business alignment
Defines cyber security guidelines and implements service monitoring across systems to ensure confidentiality, integrity and availability of critical systems and customer data
Leads, develops and mentors a team of cyber engineers, analysts and business operators/managers
Assess talent and diagnoses gaps
Determines cyber engineering workforce and succession planning needs
Continuously monitors KPIs and utilization to ensure performance objectives are met
Leads TSS homeroom model for cyber engineering team to further align people, process and technology
Provides oversight for security initiatives and projects across multiple domains
Supports Deputy CISO in assessing and anticipating current and future cyber requirements
Collaborates broadly to support internal and customer business development activities
Manages Dedicated and Shared Services budget and assists with informed and dynamic investment prioritization decisions
Partners with Enterprise IT and Cyber Center of Excellence on strategic initiatives
Develops operating, service-level agreements, and service-level objectives
Works with Deputy CISO to define:
pricing models based on an understanding of benchmark service levels and prices in the industry
determine the right cost model and facilitates demand planning and management conversations
Defines, tracks, and communicates specific KPIs to improve adoption and guide continuous improvement effort
An ability to lead with empathy, motivate and manage a high performing team culture
An ability to cultivate and build collaborative working relationships across a broad range of GDIT customer/program stakeholders and TSS leadership team
Strong business acumen with a well-developed understanding of value proposition and a commitment in delivering high-quality, prompt, and efficient service to the business
Decision-making capabilities, with a proven ability to apply risk based management practices
An ability to communicate, influence and negotiate across a diverse audiences, orally and in writing, in an easily-understood, authoritative, and actionable manner
A working knowledge of the following area: cyber engineering principles, ITIL and IT Service Management, contract management, program/portfolio management, organizational change management, and IT financial management
Over 10 years of experience in cyber security and work IT service delivery management
Extensive experience in strategic planning, consulting, leading high performing cross functional teams and workforce development
Experience with managed and/or leveraged services models
Bachelor’s or master’s degree in computer science, management information systems, engineering, business administration, or related discipline
* This requires a US Citizenship due to the nature of the programs and contracts
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.