GDIT is looking for a Help Desk Technician that holds a TS/SCI with Poly clearance. Position located in Annapolis Junction, MD or San Antonio, TX.
Help Desk Technician answering calls, chats and emails from customers. Providing technical support and troubleshooting to network, desktop, and/or systems hardware and software.
Multiple levels and shifts available.
MINIMUM REQUIRED QUALIFICATIONS:
Associates degree AND 3 years experience OR equivalent combination of education and experience
Active TS/SCI Clearance Required with Poly
Existing or ability to obtain 8570 Level I certification or higher within 30 days of start
Technical Support/Customer Service experience is highly preferred
CWIP - IAT level I Compliance:
Persons performing in this support role make the CE (Compute Environment) less vulnerable by correcting flaws and implementing IAT (Information Assurance Technical) controls in the hardware or software installed within their operational systems. Persons performing these functions, regardless of their occupational title (e.g. system administrator, help desk technician, information system technician etc.) are identified as part of the IA (Information Assurance) workforce and must be able to support requirements to recognize potential security violations, take appropriate action to report the incident as required by regulations, and mitigate any adverse impact in accordance with policy. (Reference: Policy 6-34) for Cyber Workforce Improvement Plan (CWIP).
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.