The Desk Officer function as a guide to manage and support customer operations by serving as the primary interface between multiple locations/components for matters related to case management in a dynamic environment. Qualified candidates should be self-starters, well organized, have the ability to prioritize and perform multiple tasks with minimal supervision and meet deadlines.
The candidate should have operational support experience and a successful background in operations management and documentation. The candidate will demonstrate a thorough knowledge and understanding of customer operations and the use of the customers system of record. Candidate must have strong writing, editing and verbal communications skills, with the ability to express facts and complex ideas clearly, concisely and accurately. Some TDY travel may be required.
Required Qualifications:1. Active TS/SCI clearance with Full Scope Polygraph with most recent BI/Polygraph dates within the last 5 years; or the ability to successfully complete the required security processing.2. Bachelor degree plus 3 or more years of related work experience in the required field.3. Ability to work independently and in a team environment.4. Knowledge and ability to successfully collaborate with other customer counterparts, components, and community partners.5. Demonstrated initiative and ability to work with minimal supervision.6. Strong interpersonal, analytical and critical thinking skills coupled with exceptional oral and written communication skills.7. Experience supporting non-traditional operations. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.