TSS ServiceNow Test Engineer

Clearance Level
Test Engineering
Remote, Based in the USA
Key Skills For Success


ServiceNow Platform

Testing Methods

REQ#: RQ142885
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to manage the network that makes mission success possible. Make an impact by using your skills to deliver “One GDIT Network” for our clients.

Job Description

Work with cutting-edge applications that help advance the mission as a Test Engineer at GDIT. Your work will have you fully immersed in our client’s domain in order to deliver simple solutions for their complex needs. At GDIT, you’ll prioritize the client while we prioritize your career.  

At GDIT, people are our differentiator. As a Test Engineer supporting Federal contracts in the Technology Shared Services (TSS) group, you will be trusted to evaluate and support development of software, web, telephony, and virtual agent applications. This role will be done remotely.


  • Participate in Agile software development initiatives (standup, planning, grooming, estimation) to support innovation and enhancement of applications through iteration/functionality testing
  • Bachelor's or four years relevant experience
  • Participate and collaborate with team members to assess Story Point / complexity efforts (using best practices) to ensure proper testing and delivery of functionality per User Story Acceptance Criteria
  • Collaborate with team members (Scrum Master, Product Owner, Software Developers) to develop test approaches with emphasis on automation of recurring/regression test cases through selected toolsets,
  • Develop and document end-to-end functionality test case narratives using task management system (ServiceNow Test Management /JIRA)
  • Provide early exploratory testing during the development phase
  • Design, code and deploy automated test scripts
  • Maintain test documentation, provide support to government test organization, evaluate test results, and provide feedback in a Continuous Integration Continuous Delivery Pipeline.


  • ServiceNow application testing
  • US Citizenship is requirement
  • Proficient in the different software testing methodologies
  • Bachelor's Degree or applicable experience.
  • Conceptual knowledge on agile integration.  Working as part of an agile team utilizing Scrum or Kanban
  • Knowledge of various SDLC methodologies
  • 2+ years of IT experience
  • Ability to test application developed with commercial-off-the-shelf products
  • Ability to interact effectively with customers and stakeholders
  • Ability to work independently and as part of a larger team.
  • Ability to manage multiple task assignments.
  • Ability to work in a complex, fast paced environment.
  • Self-motivated, quick learner with strong analytical and problem-solving skills
  • Collaborative
  • Quality and Detail focused
  • Team player who works well with customers and colleagues at all levels.
  • Ability to obtain and maintain a Secret Clearance

Preferred Qualifications

  • Salesforce testing
  • Accessibility/Sec 508 testing experience a plus
  • Automated Call Distribution (ACD), Interactive Voice Response (IVR) using NICE CXone, experience a plus
  • Intelligent Virtual Assistant (IVA) using Google Dialogflow experience a plus
  • Mobile testing experience a plus
  • 2+ with Java / C#, JavaScript or equivalent Programming Language
  • Automation Testing Tools (such as Automated Test Frame (ATF), Selenium WebDriver) experience


  • Full-flex work week
  • 401K with company match
  • Internal mobility team dedicated to helping you own your career
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Ability to make a real impact on the world around you


Work Requirements
Years of Experience

2 + years of related experience

* may vary based on technical training, certification(s), or degree

Travel Required

Less than 10%


U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $64,000 - $96,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.