GDIT is seeking an experienced and technically strong developer who can focus on ensuring a new ServiceNow solutions are delivered to specifications and on time.
This is a lead developer role for ServiceNow ITSM and ITBM development within the CIO of the DHS affiliate organization. This individual will be responsible to help identify requirements, design solutions and develop solutions for the customer. They will also oversee and guide the design setup, operations, and implement new service capabilities, effectively and efficiently in an Agile manner.
The candidate should have the following qualities:
This position will be part of the design setup, operations, and implementation of new service capabilities, effectively and efficiently in an Agile manner
The ideal candidate will have ServiceNow development and engineering experience with ITSM and other module tool configuration and integration with the platform (such as ITBM, SAM, ITOM).
Candidates who are experienced and well versed in both ITSM and IT infrastructure (security, server and network) will be a great fit as many of these processes will be included in the implementation requirements form the DHS IT Business and Service Delivery customers.
The candidate will be able to leverage their experience in Technology and IT Service Management (ITSM) processes to assist in developing and implementing an implementation roadmap that promotes ServiceNow as a strategic asset for this DHS organization.
This position will design, develop, test and deploy ServiceNow demand, change, and request workflows. They will also develop dashboard and reporting.
The candidate must demonstrate an exceptional work ethic, excellent written and verbal communication skills and able to work closely with and present to top level customer executives.
Must be able to collaborate with different organizational groups, most of which will not be direct reports, to align priorities and resources by drawing upon shared values and organizational commitments.
A background in service delivery, operations, and organizational change is a plus.
Can perform application development and maintenance in a team environment utilizing ServiceNow
COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.