Client Support Administrator (TO 10)

Clearance Level
Secret
Category
Systems Administration
Location
Not Applicable, Saudi Arabia

REQ#: RQ118806

Travel Required: Less than 10%
Requisition Type: Regular

Contributes to the completion of major programs and projects.

Provides technical solutions to a wide range of difficult problems.

Provides installation and troubleshooting support of a range of complex issues for systems applications and related peripheral hardware.

Provides incident response and performs complex customer support tasks.

Deploys a wide variety of new hardware, software, and the upgrade of existing installations.

Prepares and maintains a wide range of documentation for processes and procedure related to computer systems and operations.

May coach and review the work of less-experienced professionals.

May serve as a team or task leader. (Not a people manager)

DESIRED QUALIFICATIONS: AA/AS (or equivalent experience), 5+ years of experience

POSITION-SPECIFIC REQUIREMENTS

CERTIFICATIONS: 

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: 

• Security+ 

• Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent 

GENERAL EXPERIENCE: 

Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE: 

Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.