1. Provides Help Desk support and troubleshooting to enable point-to-point data sharing 2. Assists as a front-line responder to intelligence professionals by triaging and resolving platform issues across the Global Army Enterprise 3. Escalates issues to the next level of support when necessary 4. Responsible for tracking, routing, and redirecting issues 5. Assists in monitoring system health and audit logs in accordance with Cybersecurity Incident Response Team (CIRT) 6. Supports coordinating with data users to determine, create and populate optimal data architectures and systems 7. Assists in the design, implementation, and operation of data management systems for intelligence needs 8. Participates in team recommendations and designs in how data will be stored, accessed, used, integrated, and managed by different data regimes and digital systems 9. Participates in the selection of backend database technologies (e.g., SQL, NoSQL, HPC) 10. Participates in special projects as required 11. Work Schedule: Shift Work
Required • Current TS / SCI, CI Polygraph eligibility • High School diploma with 3 years’ experience in support of or in an intelligence discipline • Knowledge and experience using Microsoft SharePoint 2013+ • Security + Certification
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.