Operations Manager

Clearance Level
Project/Task Management
New Orleans, Louisiana

REQ#: RQ128629

Travel Required: Less than 10%
Requisition Type: Regular

Seize your opportunity to make a personal impact as an Operations Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career
At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. 
The Operations Manager (OM) will ensure optimal performance and reliability of the environment, coordinate the resolution of operational issues, and act as the liaison with Government personnel to facilitate and ensure the satisfactory delivery of all operational efforts. The Operations Manager shall provide management, direction, administration, quality control, and leadership of the execution of all tasks dealing with operations.


  • Managing Infrastructure, Application, Middleware, and Support Software operations service delivery that includes server administration (Windows and Linux Operating Systems), network administration, database administration (Oracle and SQL Server), security administration, and COTS software administration 
  • Ensuring compliance with contract Quality Assurance Surveillance Plan (QASP) and ensuring target metrics, SLAs, and acceptable quality levels (AQL) are met, and taking preemptive corrective actions as necessary to achieve and exceed targets 
  • Providing reports on operational performance. Actively mitigating risk to ensure high performance
  • Maintaining knowledge of existing technologies as it applies to current and future architecture
  • Recommending and implementing programs to minimize costs, help ensure optimum output, and maintain quality



  • Bachelor's’ degree in Computer Science, Engineering or technical discipline is required, OR 8 years of additional relevant experience may be substituted for education

Required Experience:

  • 10 years of experience in infrastructure and application operations including 3 + years in a management capacity on projects similar in size, scope, and complexity to this contract

Required Skills and Abilities:

  • Technical understanding and 3+ years performing hands-on administration of one or more of the following: Windows, Unix, Oracle Fusion middleware, Oracle databases, WebLogic, networks, VMware or other infrastructure components
  • Hands-on experience delivering operations services supporting Agile Scrum system development methodologies 
  • Success in leveraging both traditional best practices, such as IT service management practices based on ITIL, as well as emerging methods like DevSecOps
  • Strong staff management skills with the ability to mentor and motivate team members to perform at their highest levels supporting the scope of the Call Order. 

Security Clearance Level:

  • U.S. Citizen
  • Ability to secure a Public Trust Clearance


  • On-Site


● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.