NOSC Monitoring Analyst - Secret - Tampa, FL

Clearance Level
Secret
Category
Systems Engineering
Location
Tampa, Florida

REQ#: RQ104780

Travel Required: None
Requisition Type: Regular

NOSC Monitoring Analyst

Secret Clearance

MacDill AFB, FL

Please take this opportunity to join one of GDIT’s fastest long-standing growing programs!  US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team. 

This position is responsible for developing, testing, and monitoring systems and network status alerts, notifications, and dashboards to provide real-time proactive monitoring for all US BICES-X systems and networks utilizing tools such as SPLUNK, SolarWinds and Microsoft SCSM.

Responsibilities:

  • Manages Microsoft SCSM and IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
  • Monitors the integrity, security and availability of servers and systems.
  • Maintains system documentation
  • Interacts with users and customers, evaluates service availability of vendor products.
  • Develops and implements policies and standards for monitoring Enterprise services.
  • Provides advice and training to end-users.
  • Maintains current knowledge of relevant technologies as assigned.
  • Participates in special projects as required.
  • Develops and maintains monitoring dashboards, performs data analysis to provide requested data points and identify negative or positive trends.
  • Ability to learn vendor specific administrative programming language.

  • *** This is a shift work position, days, nights, weekends, and holidays***

Qualifications

Required Qualifications:

  • 5 years of related professional experience required
  • Bachelor’s Degree – may substitute additional years of experience
  • Experience with monitoring, service support and incident escalation for customers
  • Must possess and maintain a Secret clearance.
  • IAT Level 2 (Security+ CE) or higher required.
  • Must be willing to work shift work.

Preferred Qualifications:

  • ITIL 3 or 4 Certification
  • Network Troubleshooting and Incident Response experience.
  • Service Desk experience
  • SolarWinds Certified Professional (SCP) Certification
  • Splunk Administrator track Certification

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

#dpost #cjobs #cjpost #isdcj #GDITRecruiter #BICES

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.