REMEDY / BMC Engineer

Clearance Level
Top Secret/SCI
Systems Engineering
Tampa, Florida

REQ#: RQ72322

Travel Required: None
Public Trust: SSBI (T5)
Requisition Type: Regular

USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing worldclass Information Technology services and support that connect over 60,000 users around the world.

We are seeking a Remedy/BMC Engineer on site at MacDill Air Force Base. To be considered, candidates MUST HAVE an active TS/SCI.

Remedy/BMC Engineers require strong analytical and problem-solving skills, and must be knowledgeable about implementing IT Service Management (ITSM) and other IT practices to optimize, transform, and ensure the Government’s compliant, efficient, and effective use of the Remedy/BMC software platform. Remedy/BMC Engineers will architect and deliver end-to- end automated solutions that include the technical implementation of ITIL processes, workflow customization, ticketing design, process automation, report development, dashboard creation, and system configurations.

Typical duties include:

  • Architecting and delivering new end-to-end automated solutions in Remedy/BMC
  • Designing, implementing, testing, and debugging new Remedy/BMC ticket designs, workflows, automated processes, reports, and dashboards
  • Working with Remedy/BMC administrators to define and document new requirements

Educational Requirement: None

Certification Requirements:

  • BMC accreditation, certification, or equivalent in ITSM Development, ITSM Administering, or Discovery


  • DoDD 8570.01-M IAT II

Experience Requirements:

  • At least four years of experience in Remedy/BMC development in programs and contracts of similar scope, type, and complexity is required
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.