Operations Manager

Clearance Level
Business Operations
San Antonio, Texas

REQ#: RQ129995

Travel Required: Less than 10%
Requisition Type: Regular

Combining proven strategies and technology innovations, we streamline, connect, and secure even the most complex and critical teams. GDIT/ARMA Global is seeking an Operations Lead in San Antonio, TX. This person will act as a liaison between the on-site customer and our remote PMO office. The selected candidate must have a government security clearance. 


Primary Responsibilities: 

  • Ensures that services are delivered according to the agreed Service Level Agreements (SLA) and other contractual obligations that are deemed necessary to the customer 

  • Establishes excellent working relationship with customer representatives and support the strategic development approach to client engagement and operational delivery  

  • Oversees the execution of mission on location and directs operational contractor efforts in current operations support and activities on the operations floor and troubleshooting operational support issues. 

  • Monitors and reports overall operations integrity and success 

  • Coordinates schedule with mission partners  

  • Coordinate and direct on-site software and/or equipment test activities  

  • Reports to Program Manager or Task Order Lead any on-site security, staffing, or resource problems  

  • Addresses operational issues with mission partners. 

  • May draft executive correspondence, provide senior level briefings and be proactive in developing solutions. 


  • BS or equivalent + 8 years related experience, or MS + 5 years related experience  

  • PMP certification preferred  

  • Candidates should have good communicative qualities. Most of the work involves all forms of communication - email, chat, and telephone. 

  • Must be able to work well with others - we are looking for team players  

  • Must be able to coordinate a variety of activities during the course of a work shift. 


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.