Maintains smooth operation of multi-user computer systems, including coordination with network engineers. Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation, and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources.
ACAS Team is primarily responsible for monitoring and maintaining the ACAS Security Centers. Team is also responsible for supporting end users in troubleshooting their scans results and application access.
This position typically works under general supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards.
Ensure compliance of patches by actively scanning for successful/unsuccessful deployments and by preparing reports of compliance. Ensure application servers, and Nessus scanners are compliant with FISMA, AV application IAVM/IAVA/IAVB, AD policies, application CTOs and INFOCONs., etc.
Create and manage any required mitigation statements for the exceptions STIGs as needed and perform the period STIG checks as required.
Coordinate with all applicable NETC Enterprise EDTS groups, program managers and site personnel to initiate corrective actions and help perform some of the testing of new items (GPOs, STIGs, CTOs, Patches). Performs troubleshooting to isolate and diagnose common ACAS system and application problems; develop support documents and ensure continuous functionality.
MUST Have Skills:
Experience and working knowledge of Security Configuration Compliance (Information Assurance Vulnerability Manager (IAVM/IAV Alert (*AVA)/IAV bulletins, STIG/SCAP)
Experience with installation, problem detection, resolution and maintenance on Microsoft (MS) Server 2012, 2008 R2, MS IIS 7.0 and newer, MS Windows 7 and Windows 10, Internet Explorer (IE) 11.0
Working knowledge and experience with ACAS, ITSM/Remedy, Serena and MS Active Directory (AD), Group Policies.
Possess strong organizational skills to balance and prioritize work as well as ability to triage scenarios or bring in additional subject matter experts for problem resolution, as needed.
Adhere to Service Management Processes and Procedures (Change, Incident, Problem).
Provide customer service to respective customer base and chain of command. Document all work in approved tracking systems.
Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
Travel may be required to support the mission
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.