IT Supervisor_TS/SCI with Polygraph

Clearance Level
Top Secret SCI + Polygraph
Category
Systems Administration
Location
El Segundo, California

REQ#: RQ91016

Travel Required: 10-25%
Public Trust: None
Requisition Type: Regular

We are GDIT. The people supporting and securing

some of the most complex government, defense,

and intelligence projects across the country. We

ensure today is safe and tomorrow is smarter. Our

work has meaning and impact on the world around

us, but also on us, and that’s important.

GDIT is your place. You make it your own by

embracing autonomy, seizing opportunity, and

being trusted to deliver your best every day.

We think. We act. We deliver. There is no

challenge we can’t turn into opportunity. And our

work depends on a  Release Manager joining our team to

support our government client’s  activities in the clients locations.

At GDIT, people are our differentiator. As a Release Manager supports and

manages the responsibilities of the successful completion of all tasks in assigned projects.

ROLES AND RESPONSIBILITIES 

  • Independently provides advance level technical interpretation and solutions in the management of networks, software, hardware, configurations, and architectures.
  • Troubleshoots system hardware and software specific issues that are moderate to high complexity in scope.
  • Trains end users on the proper use of hardware and software.
  • Ensures workstation/server data integrity by implementing standard software and hardware solutions.
  • Conducts advance hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • Ensures that performance and security of computers meet the needs of network users.
  • Applies practical knowledge of job area typically obtained through advanced education and work experience.
  • Evaluates existing systems and assists with planning long-term strategies.
  • May coach and review the work of less-experienced professionals.
  • Responsible for the analysis, administration and support of voice, video, and/or data devices.       
  • Maintains network security and ensures compliance with security policies and procedures.
  • Evaluates hardware and software, including peripheral, output, and related equipment.
  • Participates in and may lead aspects of major hardware installations and upgrades.
  • Interfaces with vendors to ensure appropriate resolution during hardware outages or periods of reduced performance.
  • Develops and implements testing strategies and document results.
  • Maintains current knowledge of relevant hardware and software applications as assigned.
  • Participates in special projects as required.
  • Attend planning meetings to evaluate impact on IT equipment deployed.
  • May supervise small teams to accomplish tasks. 
  • Track assigned request through the lifecycle to ensure they are processed and completed in a timely manner.
  • Coordinating and communicating with end users, service technicians, other service providers, supply chain, facilities and security.
  • Work within established processes for ensuring equipment is available, certified and meets the customers request.


DESIRED QUALIFICATIONS: 

  • BA/BS (or equivalent experience), 5+ years of experience
  • Team leadership experience is desirable
  • Knowledge of IT end user equipment installation is required to understand all layers required to complete requests.  
  • Ability to assist with some installations is desirable.
  • Ability to record information, interact with customers in a professional manner, and update information is required.  
  • Experience working with DoD and or Federal customers is preferred

Due to the sensitive nature of the work, candidates must have a TS/SCI with Polygraph.

Must possess appropriate current DoD information assurance (IA) certification to be considered for employment; either CompTIA Security+CE or CCNA-Security; COMPTIA+CE is the preferred certification. In addition, must attain the required DoD 8570 Computing Environment (CE) Certification prior to Hire Date.

As part of your role/function on the program; you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of significant responsibilities placed upon them. Please be aware that because of these critical duties; you will be subject to additional IT system monitoring; and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to zero tolerance policy for security violations.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.