End User Technician 2 (TS/SCI w/Poly)

Clearance Level
Top Secret/SCI
Systems Administration
United Kingdom

REQ#: RQ43232

Manages the functionality and efficiency of a group of computers running on one or more operating systems

  • Installs, operates, maintains, repairs and modifies equipment
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations
  • Analyzes and evaluates products and related performance
  • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time
  • Installs, upgrades and removes products ensuring coordinative engineering field change
  • Maintains effective customer communications and relations
  • May provide onsite training of customer support personnel


  • BA/BS OR AA with 5 years of experience OR HS with 7 years of experience
  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
  • Demonstrated ability to read and understand technical manuals and schematics
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
  • Able to manage time and priorities effectively
  • Able to work efficiently with minimal supervision
  • Proficient in working with end-users remotely
  • Demonstrated expertise in Microsoft Windows 7 and 10
  • Familiar with Active Directory security and policies
  • Excellent analytical and problem solving skills
  • Outstanding communication skills to relate with team members and support workers
  • Able to lift 50 lbs
  • Active TS/SCI with poly required for consideration


  • BA/BS


We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.