Cisco Unfied Communications
Voice over IP (VoIP)
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
GDIT is searching for a skilled Unified Communication (UC) Engineer to join our team supporting the customer's Enterprise Communications Services VoIP team. You will provide support to designing, planning, and building, configuring Call Manager, Cube, and CUCM services, and appropriate Session Border Controllers with appropriate network engineering and communications protocols. Join our team of engineers and integrators to provide innovative methods and technical solutions using the engineering design process. You will travel to local sites to implement new CISCO CUCM VoIP solutions, provide your direct expertise, and work hands-on with the clients, network operations center, on-site managers, Unified communications and network engineers and our program team.
Successful candidates will be responsible for facilitating the following duties.
Work with project Lead Engineer and architect staff to develop a VoIP solutions that complies with DoD and IC guidance, regulations, policies, and standards
Provide on-site implementation tasks to install, configure, harden, test, and commission VoIP Call Managers for services to the sites
Transition end users from legacy voice to the New Call Managers
Develop documentation in support of key project milestones for implementation, cyber security, test and migration
Support the Project and/or Program Manager as technical advisor during meetings as required
Provide technical support and troubleshooting to users
Monitor the network utilizing industry leading technologies
May perform network administration duties and training to junior engineers or customer staff
Required Education, Skills, and Experience:
Active TS/SCI clearance with the ability to obtain a CI polygraph.
Bachelor’s degree in computer science, information technology or equivalent work experience, with a minimum of 5 years of hands-on experience in the implementation and administration of complex voice networks. Or AA/AS degree and 7+ years of relevant experience, or High School Diploma and 9+ years of relevant experience.
Current Security Plus Certificate of training
CISCO Collaboration training and certifications
Solid understanding of VoIP related protocols & technologies (TCP/IP, UDP, and Skinny, SIP Trunks and PRI, extension mobility, dial plans, route patterns).
Experience with CISCO Call Manager, Unity, Cube, Session Border Controller, Media Gateways,
Experience developing and implementing QoS in a converged voice/video/data network
Ability to troubleshoot networking and physical infrastructure issues.
Strong written and oral communication skills
Strong interpersonal skills in a team-based development environment
Strong computer skills and familiarity with Microsoft Word, Excel, Outlook, Visio, and PowerPoint
Hands on experience with VMware ESXi Server or VMware products
Linux administration and server hardening (CentOS/Debian preferred)
Knowledge of networking technologies including DNS, DHCP, routing, firewalls, VPNs, network monitoring and SNMP principles.
Experience with Unified communication applications such as Softphone deployment
Understanding of Microsoft Back-Office technologies, including, but not limited to Active Directory, IIS, Exchange, and other components.
Understanding of cryptographic devices
GDIT Is Your Place!
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
401K with company match
15 + years of related experience
* may vary based on technical training, certification(s), or degree
CompTIA - Security+ CE - CompTIA
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $120,000 - $180,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.