Unified Communications (UC) Engineer - TS/SCI

GDIT is searching for a skilled Unified Communication (UC) Engineer to join our team supporting the customer's Enterprise Communications Services VoIP team.  You will provide support to designing, planning, and building, configuring Call Manager, Cube, and CUCM services, and appropriate Session Border Controllers  with appropriate network engineering and communications protocols. Join our team of engineers and integrators to provide innovative methods and technical solutions using the engineering design process.  You will travel to local sites to implement new CISCO CUCM VoIP solutions, provide your direct expertise, and work hands-on with the clients, network operations center, on-site managers, Unified communications and network engineers and our program team. 

Successful candidates will be responsible for facilitating the following duties.

• Work with project Lead Engineer and architect staff to develop a VoIP solutions that complies with DoD and IC guidance, regulations, policies, and standards

• Provide on-site implementation tasks to install, configure, harden, test, and commission VoIP Call Managers for services to the sites

• Transition end users from legacy voice to the New Call Managers

• Develop documentation in support of key project milestones for implementation, cyber security, test and migration

• Support the Project and/or Program Manager as technical advisor during meetings as required 

• Provide technical support and troubleshooting to users

• Monitor the network utilizing industry leading technologies

• May perform network administration duties and training to junior engineers or customer staff

Required Education, Skills, and Experience:

• Active TS/SCI clearance with the ability to obtain a CI polygraph.

• Bachelor’s degree in computer science, information technology or equivalent work experience, with a minimum of 5 years of hands-on experience in the implementation and administration of complex voice networks. Or AA/AS degree and 7+ years of relevant experience, or High School Diploma and 9+ years of relevant experience.

• Current Security Plus Certificate of training

• CISCO Collaboration training and certifications

• Solid understanding of VoIP related protocols & technologies (TCP/IP, UDP, and Skinny, SIP Trunks and PRI, extension mobility, dial plans, route patterns).

• Experience with CISCO Call Manager, Unity, Cube, Session Border Controller, Media Gateways,

• Experience developing and implementing QoS in a converged voice/video/data network

• Ability to troubleshoot networking and physical infrastructure issues.

• Strong written and oral communication skills

• Strong interpersonal skills in a team-based development environment

• Strong computer skills and familiarity with Microsoft Word, Excel, Outlook, Visio, and PowerPoint

Desired Skills:

• Hands on experience with VMware ESXi Server or VMware products

• Linux administration and server hardening (CentOS/Debian preferred)

• Knowledge of networking technologies including DNS, DHCP, routing, firewalls, VPNs, network monitoring and SNMP principles.

• Experience with Unified communication applications such as Softphone deployment

• Understanding of Microsoft Back-Office technologies, including, but not limited to Active Directory, IIS, Exchange, and other components.

• Understanding of cryptographic devices

GDIT Is Your Place!

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

• 401K with company match

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