Cybersecurity Services Manager

Clearance Level
Top Secret
Category
Project/Task Management
Locations
Washington, District of Columbia
Greenbelt, Maryland

REQ#: RQ104353

Travel Required: 10-25%
Public Trust: None
Requisition Type: Regular

Cybersecurity Services Manager

We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country. At GDIT, cyber security is not just a singular part of our mission—it connects every one of us because it’s embedded into every aspect of what we do.

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Cybersecurity Services Manager joining our team to support NASA activities at NASA HQ in Washington D.C.

At GDIT, people are our differentiator. As the Cybersecurity Services Manager supporting NASA, you will provide technical leadership and oversight to lead geographically dispersed teams in the management and delivery of cybersecurity functional areas and services including:

  • Continuous Monitoring, Detection and Triage
  • Incident Response and Management
  • Cyber Forensics and Incident Analysis
  • Cyber Threat Detection, Hunt and Analysis
  • Cyber Infrastructure Services
  • Training and Awareness
  • Supply Chain Risk Management (SCRM) Support
  • Risk Management Framework (RMR) Services
  • Cybersecurity Posture Assessment Services

Responsibilities

  • Lead the technical leadership team in the development of policy, guidance, workforce training and compliance auditing for cybersecurity services across the Agency
  • Matrix the organization to efficiently operate services; ensuring cost, schedule, and technical performance is in accordance with customer requirements and quality standards for assigned tasks
  • Ensure a logical, stepwise, and effective transition from cybersecurity managed by each center to cybersecurity managed holistically across the NASA enterprise
  • Develops and implements management   practices to ensure consistent and effective delivery of enterprise cybersecurity and privacy services across the Agency
  • Lead technical and administrative staff, subordinate managers, and perform personnel actions including hiring and performance evaluation.
  • Lead continuous innovation and technology improvement to improve delivery of enterprise cybersecurity services
  • Support NASA service owners, service element managers and other service leads in managing and delivering cybersecurity and privacy services consistent with NASA Office of Cybersecurity Services (OCSS) management practices
  • Ensures cross training of functional expertise
  • Develop methods to monitor and measure risk, compliance, and assurance efforts
  • Provide ongoing optimization and problem-solving support
  • Utilize the OCSS-mandated solution(s) to create, records, track, communicate, and resolve service requests and service incidents
  • Assist NASA service owners in identifying appropriate service metrics, collecting measurement data  and reporting service metrics according to OCSS requirements
  • Assist NASA service owners in providing timely and effective communications to service consumers and stakeholders, including but not limited to regarding service outages, updates, and enhancements
  • Provide requested data in support of conducting service performance management
  • Coordinate and manage the overall service provided to a customer end-to-end.
  • Gather feedback on customer satisfaction and internal service performance to foster continual improvement.
  • Manage the internal relationship with information technology (IT) process owners supporting the

service, assisting with the definition and agreement of Operating Level Agreements (OLAs).

  • Review service performance reports identifying any significant issues and variances, initiating, where necessary, corrective actions and ensuring that all outstanding issues are followed up.

WHAT YOU’LL NEED:

  • Bachelor’s degree in related field with 5-8 years of relevant experience, or equivalent combination of education and experience
  • Active TS/SCI clearance
  • One or more DoD 8570.01-M Cyber Certifications
  • Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy.
  • Demonstrated ability to manage teams/activities in a geographically diverse, complex federal enterprise large organization
  • Knowledge of emergent IT technologies and industry trends and the impact on cybersecurity requirements and solutions

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Florida, Montana, Tennessee, Texas, or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.