Interceptor Monitor - Systems Specialist | Sun - Thurs 6am - 2:30pm | Secret clearance

At GDIT, people are our differentiator. As an Interceptor Monitor, you will help ensure today is safe and tomorrow is smarter. Our work depends on Interceptor Monitor joining our team to help support our Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA. 

The shift for this position is Sunday - Thursday 6:00am - 2:30pm.

Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite.

Transform technology into opportunity as an Interceptor Monitor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

HOW AN INTECEPTOR MONITOR WILL MAKE AN IMPACT

• Provide 24/7 real-time monitoring of networks utilizing customer provided tools/capabilities and dashboards.

• Monitor TR’s that contain Interceptor devices and respond to any alarms.

• Utilize enterprise network monitoring tools to provide situational awareness and facilitate response to real-time alerts for Service Restoral Team

• Responsible for monitoring, opening, assigning, updating, and closing tickets within the Remedy ticket system.

• Notify Manager on Duty (MOD) when an alert is detected and determined to be an incident, create ticket to assist Service Restoral MOD to address/dispatch techs

• Provide effective situational awareness of event resolution status.

• Provides phone support.

• Supports the completion of technical tasks.

• Assists with the solutions to technical problems of limited scope.

• Assists with the coordination for new products, software, upgrades, and equipment.

• Assists with monitoring of the systems hardware and software and performs regular maintenance on all software and associated equipment.

• Supports the review, back up, and systems updates regularly, documenting changes and systems operation.

• Assists with the monitoring and support of a variety of security measures and standards for all computer software and hardware.

• Assists with documentation for processes and procedure related to computer systems and operations.

WHAT YOU’LL NEED TO SUCCEED:

• Security Clearance Level: Active Top-Secret Clearance with SCI eligibility.

• Required Technical Experience: 2-5 years of directly related experience in network monitoring and administration.

• Education: Bachelor’s degree in business administration or a related business discipline, or the equivalent combination of education, professional training, or work experience.

• Required Skills and Abilities: Basic knowledge of relevant laws and regulations governing facilities security. Effective administrative and organizational skills. Effective communication skills

• Location: On Customer Site at the Pentagon - Arlington VA.

PREFERRED SKILLS:

• Experience with Netcool

• DoD 470/8140 II certification

• 0-2 years of related experience in facility or industrial security administration, preferably in the government contracting industry

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays 

#ETMcareers
#GDITcareers