Perform systems administration of desktop and server systems connected to local and wide area Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices,
Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows operating systems
Install/load operating system and application software
Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems including the transition and migration of corporate systems
Desirable Skills / Experience:
Ability to provide in-depth experience in trouble-shooting IT systems
Be able to provide detailed analysis and feedback to agency management and internal customers for escalated tickets
IAT II 8570 Baseline Certification Sec+CE or equivalent
Required Computing Environment certification: MCSA Server 2016 (You can start with the first exam completed (70-740) and must obtain the full MCSA Server 2016 within 180 days from start date.)
Certification Requirements can be modified based on mission and contractual requirements.
Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
Must be willing travel based on customer requirements
High School Diploma/GED with 10 years of related experience, or Associate's Degree with 8 years of experience, or Bachelor's Degree with 6 years of experience, or Master's Degree with 4 years of experience
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.