GDIT has an exciting opportunity for a Field Service Engineer Senior in Kaiserslautern Germany. Must have a current and active Secret clearance, and be able to obtain a TS/SCI. Must meet TESA Accreditation (see below requirements).
The Field Service Engineer Senior reports directly to Project/Task Supervisor.
Provide feedback and updates to the COTR (Government Officer Task Representative), the Contractor Project/Task Supervisor,
As the selected Field service engineer supervisor, you will be responsible for the following, but not limited to:
Responsible for managing daily maintenance operations of a Depot Maintenance Facility.
Maintain systems and equipment by completing preventive maintenance schedules; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts; supervising staff.
Accomplishes maintenance human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
Meets maintenance operational standards by contributing maintenance information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems.
Evaluates functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements.
Maintains function and reliability of facility systems and associated equipment by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts.
Improves function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions.
Maintains safe and healthy work environment by following standards and procedures; complying with legal codes and regulations.
Updates job knowledge by participating in educational opportunities; reading technical publications.
Accomplishes maintenance and organization mission by completing related results as needed.
Attend utility inspections as needed
Complete QA/QC inspections on residential installation projects
Work with Production Control Manager and Logistics Manager to order and return material and equipment
Complete all associated paperwork in neat and timely manner
Good computer skills with Microsoft Office Suite, experience with Company’s CRM and ERP systems is a plus Attention to Detail
Excellent Customer Service
Excellent troubleshooting skills, Excellent verbal communication and documentation skills
Ability to manage multiple tasks simultaneously
Train and oversee subordinates to verify that they are performing all of their duties effectively. Ability to work independently and work with others in a team environment
Ability to work in a fast environment
Ensure Man Hours and Work Orders Reports meet CDRLS deadlines. Ensure of running a clean safe and productive workshop.
Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
Assesses product needs in accordance with customer specifications.
Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customers organization.
Productivity, Efficiency and One time completion
Meets customer’s expectation and satisfaction
Reduce Job Return Rate.
Must have Experience with:
Depot Maintenance Programs
CPP Command Post Platforms
STT (Satellite Transportable Terminal)
Power Generation Systems
Familiar with CECOM C5ISR Platforms Satellite Systems
Must have a current and active Secret clearance and be able to obtain TS/SCI
TESA Accreditation Requirements: A bachelors degree plus 3 years of recent specialized experience, OR; an associates degree plus 7 years of recent specialized experience, OR; A major certification plus 7 years of recent specialized experience, OR; 11 years of recent specialized experience
25% Travel will be a Requirement and to other European Countries.
Candidate is required to performed other additional duties and assist other programs or department within the Organization in support of the Contract.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.