Telecommunication Technician

Clearance Level
Top Secret SCI + Polygraph
Category
Telecommunications
Location
Annapolis Junction, Maryland

REQ#: RQ82759

Travel Required: Less than 10%
Requisition Type: Regular

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. We stay at the forefront of innovation to solve complex technical challenges.  

GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Telecommunication Technician joining our team to support a large government infrastructure contract at Annapolis Junction, MD. 

At GDIT, we foster a people-centric environment. As a Telecommunication Technician you will be trusted to work on specific technology. In this role, a typical day will include:

●  Server as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.

●   Server as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory

●   Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.

●   Responsible for configuration of the Voice and Video Conferencing Systems

●   Responsible for responding to security incident reports

●   Works with customer ticket in the SupportIT ticketing system.

WHAT YOU’LL NEED: 

●   Active TS/SCI with poly clearance

●   AA or equivalent experience

●   5 years related experience (min of two years’ experience supporting and troubleshooting Communication services in Government environment preferred)

●   Should have back ground with Cisco Unified Communications Manager, Telepresence Manage Suite, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business

●   Able to work some weekends

●   Current 8570 Level II Certification (Security+ or similar)

WHAT GDIT CAN OFFER YOU:

  • 401K with company match

  • Customizable health benefits packages

  • Collaborative teams of highly motivated critical thinkers and innovators

  • Internal mobility team dedicated to helping you own your career

  • Rewards program for high-performing employees

CWIP - IAT level II Compliance:

Persons provide network environment (NE) and advance level compute environment (CE) support. Responsible for finding and fixing unprotected vulnerabilities and ensuring that remote access points are well secured. Focuses on threats and vulnerabilities and improving the security of systems. Demonstrates a mastery of the functions of the IAT Level I position. Monitors, tests and troubleshoots hardware and software IA problems pertaining to the network environment. Recommends and schedules IA related repairs to include performing IA related customer support functions such as installation, configuration, troubleshooting, customer assistance, in response to customer requirements for the network environment (NE). Analyzes patterns of non-compliance and identifies vulnerabilities resulting from a departure from the implementation plan or that were not apparent during testing. Provides leadership and direction to IA operations personnel. Implement applicable patches including IAVAs, and IAVBs for their environment.  (Reference: Policy 6-34) for Cyber Workforce Improvement Plan (CWIP).

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.