Service Now Systems Administrator

Clearance Level
Top Secret/SCI
Systems Administration
Fort Bragg, North Carolina

REQ#: RQ72473

Travel Required: Less than 10%
Requisition Type: Regular

Job Description:

Requires an experienced, self-directed, ServiceNow Systems Administrator to work in a full-time capacity providing systems administration support to designated special operations units.  This position will support the customer site at Fort Bragg, NC.

Provides support for the organization’s ServiceNow platform. Requires a strong knowledge of ServiceNow ITSM (Request, Incident, Problem, Knowledge, Change, Service Catalog, and Service Portal.  Additional experience in Microsoft System Center Orchestrator will be greatly beneficial. Overseeing the implementation of system specifications, integration, testing, and documentation are a key part of the role. The successful candidate must demonstrate a high level of expertise with both ServiceNow and Orchestrator workflows and service offerings.  Knowledge of managing and maintaining Windows Server 2012R2 or above is a must, including application of required DISA Security Technical Implementation Guides.

Should have experience with VMWARE. Expected to show proven ability to perform troubleshooting, load balancing and resource allocation in a staging and production environment. Interacts daily with supervisors and/or functional peer groups. Operates as a member of a team supporting multiple networked applications and may require 24/7 recall support.  All support shall comply with applicable DoD regulations and site procedures.


  • A DOD Top Secret Security Clearance with DCID 6/4 eligibility.
  • 3-5 years of experience in the maintenance and administration of ServiceNow application platform
  • CompTIA Security+ Certification.
  • Strong oral and written communications skills.
  • Ability to function as a member of a team while also capable of operation with little supervision or constant guidance.
  • Solid work ethic and the ability to work in a mission critical environment.
  • Experience in supporting Enterprise applications in a production environment.


  • Large server environment experience.
  • ServiceNow Certified System Administrator
  • Good knowledge in Microsoft System Center Orchestrator.
  • 6-8 years of experience in the administration of LAN operating systems, servers, and applications in a production environment.
  • VMWARE ESX 5.5 or above experience.
  • B.S. or MS in Computer Science, Information System, Mathematics, or IT related field.
  • Military background and experience with Special Operations.

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 8+ years of experience

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.