General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. In addition to receiving a competitive salary and generous health and personal benefits, the IT Engineer will enhance their skill set among a talented and technically accomplished group of colleagues.
Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.
Job Responsibilities & Duties:
System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
Troubleshooting application functionality, crash and performance
Investigate user performance and work with external teams to improve user experience
Assist customers with Tier2 incident resolution for Linux and windows applications.
Provide remote end user desktop support
Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
Participates in special projects as required.
Willingness to provide initial triage, response, and notifications for incidents
Candidates should have 4-7 years related experience (unless noted) and knowledge/understanding of:
Active Directory Administration
DNS, DHCP, DFS, LDAP
Windows 10, Server 2012, Server 2016,
Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
Linux Operating system (2-4 years experience)
Understanding of Service Now, NETS or other ticketing process
ITIL v3 or higher
The following knowledge/skill set is not required but is a plus
Microsoft System Center Configuration Manager
Virtualization Environments (VMware, Citrix)
Profile management utilizing the VMware User Experience Management (UEM) toolset
Familiarity with site specific customer and mission
TS/SCI security clearance with polygraph is required for this position. Candidate should meet the DoD 8570.01-M requirements IAT Level II such as the CompTIA Security+ certification.
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.