We are seeking highly motivated engineers with a thirst for learning, in support a geographically dispersed, state of the art systems supporting our customer’s enterprise Unified Communications services. Candidates with proven depth creating solutions with Cisco Unified Communications Manager, Vbrick, WebEx, Microsoft 365 Teams and related technologies will be positioned for success in our organization. The selected candidate will design, build and deploy, and administer large scale video networks. The engineer will provide support to multiple globally dispersed WAN connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, to include refining requirements, creating design documentation, creating installation instructions and deployment plans, and providing O&M support. Project assignments will vary based on skill level, and may include engineering geographically dispersed services, integrating services into public, private and hybrid cloud environments, and hardening the solutions to address security and SCAP compliance.
Designs and defines system architecture for Cisco based video infrastructure and end-points, additional experience with M365 Teams is also desired
Provision endpoints, support call scheduling, end-point troubleshooting, in-room support with senior Government officials, and end-user training
Develop and document video SOPs for engineers and Knowledge Base articles for end-users
Work with video providers from other Government agencies and commercial providers to ensure seamless call performance
Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients
Experience with Cisco Unified Call Manager / Cisco Meeting Server
Experience with Cisco Meeting Manager
Experience with Cisco Vbrick
Experience with Cisco Jabber
Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired
Experience with the configuration of video end-point hardware
Experience with Microsoft M365 and Microsoft Teams is desired
Experience with PBX is desired
Experience building/managing servers in the AWS (Amazon Web Services) environment is desired
Experience with managing work tasks via tools such as JIRA and ServiceNow
System configuration based on security guidelines such as DISA STIGs
CompTIA Security+ or similar for IAT Level II DoD 8570 certification
Bachelor's degree or equivalent combination of education and experience.
10 years of relevant experience.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.