We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity.
GDIT is looking for a Network and A/V Engineer with expert knowledge and experience implementing and administering enterprise-level conference room systems. The position is in support of GDIT’s contract with the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC.
The successful candidate will work with systems, applications, and solutions for AOTO’s enterprise-wide conferencing systems. This is a hands-on role that requires deep technical knowledge of systems, networks, and applications along with a solid understanding of enterprise-level frameworks, policies, processes, and standards. The position requires strong critical thinking and analytical skills, attention to detail, and excellent oral and written communication skills.
Job Duties and Responsibilities:
Develop standards for design and deployment of Teams Room systems for various room sizes and use cases to include physical designs, configuration guides and sample bills of material
Work with systems engineers/administrators to facilitate remediation of tickets/alerts.
Assist in the coordination and completion of conference room operations documentation (e.g. Work Instructions, SOPs)
Review deployment of existing systems and remediate to ensure alignment with standards where necessary
Set up, configure, and install media equipment such as LCD projectors, speakers, TVs, video monitors, cameras and provision MS-Teams Rooms devices
Ensure that deployments conform to approved design standards following documented SOPs and Work Instructions
Operate and troubleshoot audio and video of multimedia systems and conferencing devices such as Teams Room Systems
Conduct quality control analysis that include audio, video and signal testing
Perform schedule checks of specific conference spaces and equipment; identify equipment showing significant wear and tear or other early indications of failure and proactively report issues
Monitor and maintain contracts for conference room systems and components
Provide escalation support for operational issues; opens service tickets with support contractors / repair providers and network service providers as needed. Tracks repairs until completion.
Compiles and submits regular reports on A/V operations and other work performed.
Perform other duties as assigned.
Degree and 8+ years of IT experience with 2-5+ years of experience as an audio/visual engineer in an enterprise environment or equivalent combination of education and experience
Experience with tuning switch configuration for audio/video traffic.
Experience with Cisco/Polycom audio conference hardware
Experience with Teams Room Systems
Knowledge of the operating characteristics of various operating systems, e.g. Windows 10 Enterprise, MacOS and iOS.
Knowledge of OSI model, Concepts of VLANs and Multicast, Routing and Switching, Audio & Video encoding and decoding protocols, Dante protocols, Q-LAN protocol for Audio streams, IGMP snooping, QoS, DNS/DHCP and WAPS (Wireless Access Points)
Able to understand and comprehend Audio Visual Line Drawings
Current Cisco CCNA routing and Switching and Cisco CCNA Collaboration
Knowledge of general management and auditing techniques for identifying problems, gathering, and analyzing pertinent information, forming conclusions, developing solutions and implementing plans consistent with management goals.
Excellent oral and written communications skills. Interaction and information gathering with coworkers and customers.
WHAT GDIT CAN OFFER YOU
Full-flex work week
401K with company match
Customizable health benefits packages
Collaborative teams of highly motivated critical thinkers and innovators
Internal mobility team dedicated to helping you own your career
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.