Production Application Support Lead

Clearance Level
None
Category
Systems Analysis
Location
Washington, District of Columbia

REQ#: RQ121544

Travel Required: None
Public Trust: None
Requisition Type: Regular

Overview:

GDIT has an opportunity for a dynamic and collaborative leader to join our team supporting a Federal customer in developing new, and maintaining existing, software systems in an agile environment.  The position is located in Washington, DC. GDIT provides full software development lifecycle as well as operations & maintenance expertise for a variety of applications supporting a complex case management process that supports many thousands of users in a highly visible public-facing set of applications. Our services include program and project management, scrum master support, business requirements analysis, solutions architecture, software engineering, release management, application support, security management, testing services, configuration management, change management, and COTS/GOTS support and the development of new solutions as needed. As part of the program, GDIT supports the agency in all its Scaled Agile Framework® (SAFe®) and Development/Security/Operations (DevSecOps) methodologies, practices, and processes. Join our team!

Responsibilities:

  • Contributing to generating responses to crisis or urgent situations to mitigate immediate and/or potential threats
  • Using mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security
  • Providing oversight for incident data flow and response, content, and remediation, and partners with other incident response centers in maintaining an understanding of threats, vulnerabilities, and exploits that could impact networks and assets
  • Performing real-time proactive event investigation on various security enforcement systems, such as SIEM, Anti-virus, Internet content filtering/reporting, malcode prevention, Firewalls, IDS & IPS, web security, anti-spam, etc.
  • Performing the role of Incident Coordinator for IT Security events requiring focused response, containment, investigation, and remediation
  • Performing forensic analysis on hosts supporting investigations
  • Conducting malware analysis in out-of-band environment (static and dynamic), including complex malware

Required Qualifications:

  • 5+ years’ experience with intercepting and handling/resolving any escalations from Tier 1
  • Experience with categorizing and prioritizing non-Tier 2 resolved issues and pass to Tier 3 (developers) for in-depth investigation, diagnosis, and resolution
  • Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent.

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.