Responsible for the design and development of Unified Communications systems.
Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.
Plans network layouts and configures systems for user environments.
Analyzes network topologies and traffic and capacity requirements.
Supports the acquisition of hardware and software as well as subcontractor services as needed.
May provide technical support and troubleshooting to users.
May perform network administration duties.
Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.
Maintains current knowledge of relevant technology as assigned.
Participates in special projects as required.
Meet with various customers to determine strategic video and telephony needs.
Maintain proper documentation of systems configurations, to include drawings and standard operating procedures
Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels
Provide primary and backup support in maintenance of Video and UC hardware and software.
Administration of Linux and Windows Operating systems as it relates to UC architecture.
Strong analytical, reasoning, organization, time management and problem solving skills. Ability to meet strict deadlines.
Must have experience with:
Cisco Voice, chat, and Video collaboration systems, Microsoft Skype and interconnect with Cisco systems
Experience in Voice and Video Engineering, Infrastructure including Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.
Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR.
Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC
QoS Quality of Service
Cisco Unity Connection
Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s.
UCCX - Cisco Unified Contact Center Express
UCCE - Cisco Unified Customer Contact Enterprise
CUCME - Cisco Unified Communications Manager Express
Cisco CCIE Collaboration, CCNP Voice - Cisco Certified Network Professional Voice, CCNA Voice - Cisco Certified Network Associate Voice, CCVP - Cisco Certified Voice Professional
Requires an IAT II Certification.
Must have a TS/SCI Clearance and have the ability to obtain Poly
Benefits of this Position:
Opportunity for Fast Growth within the program
Why Work at General Dynamics IT?
Work with top talent and some of the brightest minds in your field
Support missions that make a difference to our Nation
Become part of an organization that that is committed to the highest ethical standards in all that we do
Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
Want to move, or find a job close to home? We have positions in several locations in the United States and the world
Enjoy a culture that supports work-life balance
General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor.
General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.