Software Development Management
Software Development Strategy
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description Summary:
GDIT is seeking an experienced Network Monitoring/Service Desk Program Manager to join its Intelligence and Homeland Security (IHS) Group. In this role you will perform as a domain knowledge expert with experience managing enterprise-level Network Monitoring and Service Desk support consisting of multiple Tiers, including 24X7X365 support, and providing monitoring and sustainment support from SW inception through operations. You will bring your demonstrated ability to understand government expectations and partner it with technology for desired business results.
As the Network Monitoring/Service Desk Program Manager, your primary responsibilities will be to establish and promote best practices throughout the technical support process
Successful candidate will have completed one or more of the following certifications:
SAFe/Agile experience a +
20 + years of related experience
* may vary based on technical training, certification(s), or degree
CISSP: Certified Information Systems Security Professional - (ISC)2
ITIL 4 Foundations - ITIL
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.