The CAEIO team provides mission critical information technology (IT) resources to approximately 250 overseas posts including domestic Passport Agencies Visa Processing Centers Department of State annexes, and contractor sites. The team also supports approximately 10,000 worldwide clients including 1,200 Consular Affairs customers at locations in the Washington DC National Capitol Region.
The Operation Manager position will provide enterprise IT support to include: program management; administration support including inventory management and IT acquisitions support; operations engineering and implementation; operations and maintenance, including Service Desk support and infrastructure, applications and database support; onsite systems administration and hardware support/maintenance at domestic consular offices; enterprise operations monitoring; cyber security operations; and disaster recovery support. This will include engineering and installation of new or enhanced services, providing systems administration/ operations support, supporting managed applications, databases, and services, monitoring of IT systems for availability, performance and capacity, and providing end user support through the managed Service Desk.
Lead data center operations responsible for supporting the delivery of services to internal and external customers by providing full lifecycle services for all data center assets and physical layer requirements operating from multiple geographically distributed facilities.
BA/BS degree in a related discipline, or the equivalent combination of education, technical certifications or training, or work experience.
5+ years of related experience. DHS/CAEIO related experience is desired.
An active Top Secret security clearance or higher is required.
" We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.