Systems Technician III
St. Louis, Missouri
Communication
Incident Response
Management Tools
Software Applications
Troubleshooting
REQ#: RQ143086
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to be at the center of GDIT’s business operations. Make an impact by collaborating across functions to make mission success achievable.
Job Description
A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. Our work depends on an experienced technician joining our team to provide technical support to our customers in both O'Fallon, IL and St. Louis, MO.
HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT
● Providing technology support services, including deployment of desktops, laptops, peripherals, and software, and provide general support for all technical areas.
● Conducting in-depth troubleshooting of incident tickets and service requests, while leveraging a well-rounded understanding of enterprise technology standards.
● Installing, configuring, testing, and maintaining operating systems, application software and system management tools.
● Working both independently, and as part of a team, to identify and resolve technical issues.
● Maintaining current knowledge of supported technologies.
● Participating in special projects, as required.
● Providing hands/eyes support for the Enterprise Network team, as needed.
● Providing technical training to supported customers.
WHAT YOU’LL NEED TO SUCCEED:
● Education: High School Diploma/GED
● Required Experience: 5+ years of experience in a related field or position.
● Required Technical Skills: Knowledge of Windows operating systems and the Microsoft suite of applications, which includes Microsoft Office, Microsoft Outlook, Microsoft Teams, and Microsoft System Center. Also requires a solid understanding of basic networking principles.
● Required Skills and Abilities: Strong written and oral communication, as well as excellent customer service skills, are required.
● US Citizenship Required
Preferred Skills:
Technical certification in a skill that relates to our supported technology is a strong plus (CompTIA A+, Network+, etc).
● Location: Onsite, O'Fallon, IL
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
#gditpriority
Work Requirements
5 + years of related experience
* may vary based on technical training, certification(s), or degree
10-25%
U.S. Citizenship Required
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
COVID-19 Vaccination
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.