Install, maintain, update, document, and manage all aspects of collaborative services needed in support client requirements.
Assist with the planning, design, implementation and sustainment of Cisco Collaborative Solutions, Cisco tools, QoS, VoIP deployments, SIP trunks, call control, IP routing, LAN switching and routing protocols.
Develop and oversee the adherence to maintenance and performance standards for data, voice, and video network hardware systems.
Troubleshoot highly complex data, voice and hardware problems.
Perform capacity planning through ongoing monitoring, alerting, and reporting resource utilization levels and errors in the environment using a variety of tools and processes.
Perform network readiness collaboration assessments, and optimize high level voice and network solutions.
Implement and maintain collaboration security best practices by assessing current threats, vulnerabilities, risks and associated with Security Technical Implementation Guides (STIGs) and Cyber Task Orders (CTOs).
Maintain inventories for support and maintenance per location by working with our selected vendors.
Build, maintain, and audit all voice network related documentation as it relates to configuration, SOPs, service records, asset inventories, topologies, etc.
- 8570 Compliance (IAT II Certification for compliance).
- CCNA or CCNP Collaboration (for Voice/Phone System Positions)
Desired Certifications/Experience: - Journeyman level – 2 – 5 years’ experience with CISCO Call Manager and IP-based phone systems; experience with medium collaboration networks. - CISCO Meeting Place - VM Ware vSphere experience
Education Requirements: Higher Education Degree in Information Technology or relate field, or commensurate level of experience based on position level (Associate, Journeyman, Senior, etc….)
Clearance: Interim Top Secret with SCI eligibility
Shift Work: Not Expected
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.